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Service Hints & Tips

Document ID: JBAR-3T3LTY

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

IBM PC300PL (Type 6562) - ECA016 - System Board unseating condition

Applicable to: AP-N, AP-S, Canada, LA, United States

PURPOSE:
The purpose of this ECA is to provide rubber spacers, or "stops" to eliminate a potential system board unseating condition. This condition may occur during shipment, or after setup and operation of the unit in a vertical position.

This condition can potentially cause "dead system" errors (Power LED On, No POST, No Display, No IPL) or other POST related errors to occur.

FEATURES:



 Type,                  Machines Affected

 Model,   With          and/or Feature/Device     B/M to be    Service  System

 Stage    B/M           Description               Installed    Hours    Hours



 6562     B/M0000000    6562 PC300PL              B/M0000000   00.2     00.2

                        ALL MODELS

PHYSICAL CHECK:
1. Date of manufacture prior to 01/30/1998. The date of manufacture code can be found on the label attached to the bottom of the system unit.

2. Presence of two rubber spacers on the inside surface of the side bracket.

PREREQUISITES:
None

COMPANION:
None

CONCURRENT:
None

DETAIL:
All models of the PC300PL Series 6562 systems may experience the system board unseating condition during shipment, or after continued operation in a vertical position.

Machine Type 6592 systems are not affected.

Rubber spacer kits are available from Mechanicsburg under FRU P/N03K9732. The FRU kit contains two self-adhesive rubber spacers, one screw for the side bracket, and an illustration for proper placement of the spacers.





  _______________________________________________________

   |__                           - - \   -\ - - - - - - |

   |                             - -  \  - \ - - - - - -|

  ||                             - - - \ - -\ - - - - - |

   |      "Side Bracket"         - - -  \  - \ - - - - -|

  ||     (inside surface)        - - - - \ - -\ - - - - |

   |                             - - - -  \____| - - - -|

  ||                             - - - -   - - - - - - -|

   |<-->(*)  <-Bumper                  Bumper->  (*)<-->|

  ||____________________________________________________|

    38mm   \                                     /   6mm from

            \                                   /    inside

             \ Apply bumpers flush to 2mm from /     flange

                       bottom flange.

NOTES:
If the system unit is currently exhibiting the symptoms described above, remove and reseat the system board before replacing any parts. See "Removing and Replacing the System Board" found in the "Installing Options in Your Personal Computer" booklet supplied with the system.

If the symptoms persist after reseating the system board, continue normal problem determination procedures to isolate the failing FRU or application.

==> This ECA will expire on December 31, 1999 <==

SAS KEYWORDS:
 PSY2 PSVP IBMPC PSVPERR
PSY2ERR PSY2PART PSVPPART PSVPECA
PSY2ECA PC300PL D/T6562 6562
03K9732 SERVICER ONLY

Search Keywords

Hint Category

ECA, Retain

Date Created

30-03-98

Last Updated

06-07-98

Revision Date

02-07-99

Brand

IBM PC

Product Family

PC 300PL

Machine Type

6562

Model

all

TypeModel

Retain Tip (if applicable)

H163169, ECA016

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