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Service Hints & Tips

Document ID: RMIE-3CADZT

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TP 760 - ECA003 Suspend/resume problem with Port Replicator II - Expired

Applicable to: World-Wide, World-Wide

Record number:

H135693

Service code:

33

Device:

D/T9546

Parts source:

LOC

ECA number:

ECA003

Publish flag:

R

EC number:

ECE67476

Hit count:

UHC00154

Mandatory:

N

Success count:

USC0000

Automatic shipment:

N

Publication code:

PC40

Availability date:

96/12

Date created:

O96/12/10

Plant of control:

24

Date last altered:

A98/01/07

Tip key:


Owning B.U.:

USA


Purpose :
Replace the Port Replicator II, FRU P/N66G3575, to correct hangs during resume when it is docked with a 9546 referenced in the FEATURES section of this ECA.

Features :

Type, Model, Stage

With B/M

Machines Affected
and/or
Feature/Device

B/M to be
Installed

Service Hours

System Hours

9546

B/M9999999

Model U1A U2A U2B U2H U11 U21 U22 U27 U13 U28 U1C U2 U3A U3B U4A U4B U3L U9A U9B

B/M9999999

00.2

00.1


Physical Check :
Port Replicator FRU P/N66G3575 used with 9546 in FEATURES Section.

Detail :
The 9546 models listed in the FEATURES section will not resume from suspend when connected to the Port Replicator II, FRU P/N 66G3575.

A new level Port Replicator II has been released to correct this condition. It is FRU P/N 69H8340.

The older level Port Replicator FRU P/N 66G3575 will work correctly on all 2620 and 9545 ThinkPads and will not require this ECA.

The New Port Replicator II FRU is a Customer Replaceable Unit (CRU) and can be sent directly to the customer.

Note: This ECA should only be installed during the following situations:
This ECA can be installed by a CE or Dealer following normal EC terms and conditions if it qualifies under the FEATURES and PHYSICAL CHECK areas and one of the following conditions occur:

1. The system is currently being serviced and normal problem determination indicates this ECA is the resolution.

2. The IBM geography does not support direct CRU shipments to customers.

Notes :
This ECA will expire on December 31 1998. Order FRU P/N69H8340 locally and record all time to ECA003 other office worked 990.

Search Keywords

Hint Category

ECA, Lock-up/Hang, Power Management

Date Created

12-12-96

Last Updated

12-04-99

Revision Date

12-04-2000

Brand

IBM ThinkPad

Product Family

ThinkPad 760C, ThinkPad 760E, ThinkPad 760CD, ThinkPad 760ED

Machine Type

9546

Model

U1A; U2A; U2B; U2H; U11; U21; U22; U27; U13; U28; U1C; U2; U3A; U3B; U4A; U4B; U3L; U9A; U9B

TypeModel

Retain Tip (if applicable)

H135693

Reverse Doclinks
and Admin Purposes

3HSBLK