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Document ID: RMIE-3JJB2Z |
IBM PC330/PC350 - Lexmark 2380 printer continuously resets
Applicable to: World-Wide
Symptom:
A Lexmark 2380-001 (PPS II model) printer attached to an IBM PC 300 Series 6576 and 6586 may exhibit continuous printer resets when the system unit is powered off.
Problem Isolation Guidance:
When the 6576/86 system unit is powered off, the print head in the 2380-001 continuously seeks back and forth until the printer is powered off or until the system unit is powered on. With the system unit and 2380 powered on, the 2380-001functions normally. This failure does not affect the 2380-002 (Plus Model) which replaced the withdrawn 2380-001 model.
Fix:
The 2380-001 is not compatible with the 6576/86 system, however, the 2380-001 should function normally under program control. Since the failure occurs as a result of powering the system unit off prior to powering off the 2380, power both units off simultaneously or power the 2380 off before powering the system unit off.
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Hint Category |
Printers | |
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Date Created |
02-02-96 | |
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Last Updated |
11-01-99 | |
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Revision Date |
08-01-2000 | |
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Brand |
IBM PC | |
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Product Family |
PC 330, PC 350 | |
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Machine Type |
6576, 6586 | |
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Model |
Various | |
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TypeModel |
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Reverse Doclinks |