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Document ID: RMIE-3JJB2Z |
IBM PC330/PC350 - Lexmark 2380 printer continuously resets
Applicable to: World-Wide
Symptom:
A Lexmark 2380-001 (PPS II model) printer attached to an IBM PC 300 Series 6576 and 6586 may exhibit continuous printer resets when the system unit is powered off.
Problem Isolation Guidance:
When the 6576/86 system unit is powered off, the print head in the 2380-001 continuously seeks back and forth until the printer is powered off or until the system unit is powered on. With the system unit and 2380 powered on, the 2380-001functions normally. This failure does not affect the 2380-002 (Plus Model) which replaced the withdrawn 2380-001 model.
Fix:
The 2380-001 is not compatible with the 6576/86 system, however, the 2380-001 should function normally under program control. Since the failure occurs as a result of powering the system unit off prior to powering off the 2380, power both units off simultaneously or power the 2380 off before powering the system unit off.
Search Keywords |
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Hint Category |
Printers | |
Date Created |
02-02-96 | |
Last Updated |
11-01-99 | |
Revision Date |
08-01-2000 | |
Brand |
IBM PC | |
Product Family |
PC 330, PC 350 | |
Machine Type |
6576, 6586 | |
Model |
Various | |
TypeModel |
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Retain Tip (if applicable) |
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