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2.556 bytes |
Service Hints & Tips |
Document ID: RMIE-3DSL4L |
IBM PC - Win-OS/2 full screen failure with Artist Graphics card
Applicable to: World-Wide
Symptom :
IBM PC 300 & 700 Series 6576, 6586, 6877, or 6887 systems may fail to display a WIN-OS2 full screen session at 1600x1200x256 colors at 82Hz or 85Hz with an ARTIST Graphics 3GA 2000i PCI video adapter installed.
Problem Isolation Aids :
The failure occurs in systems with a 100Mhz or faster processor running OS/2 2.11 or OS/2 3.x WARP.
The failure does not occur if the Level 2 cache is disabled via the Setup Utility.
Lowering the refresh rate to a value of less than 82Hz eliminates the failure symptom regardless of the processor speed.
Fix :
Install an updated version of the ARTIST Graphics video device driver for OS/2.
Obtain the current level ARTIST Graphics video device driver from the ARTIST Graphics Technical Support Internet site at the following URL:
http://artgraphics.com/files/drivers/2000/
The driver is titled: OS3GA111.ZIP
SAS Keywords :
PSY2 D/T6586 D/T6877 D/T6887
IBMPC PSVP PSVPDISP PSY2DISP
PSY2ADPT PSVPADPT PSVPOEM PSY2OEM
PC 330 PC 350 PC 730 PC 750
UNCLASSIFIED 52975
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Search Keywords |
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Hint Category |
Retain, OS/2, Video | |
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Date Created |
29-01-97 | |
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Last Updated |
17-04-98 | |
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Revision Date |
13-04-99 | |
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Brand |
IBM PC | |
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Product Family |
PC 330, PC 350, PC 730, PC 750 | |
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Machine Type |
6576, 6586, 6877, 6887 | |
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Model |
Various | |
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TypeModel |
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Retain Tip (if applicable) |
H136378 | |
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Reverse Doclinks |