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Service Hints & Tips

Document ID: RJJR-3SGUTP

TP 300 - International Warranty Service

Applicable to: World-Wide

Customers who travel or need to move products to another country will be able to register their product for IBM International Warranty Service (IWS). Upon registering with the International Warranty Service Office, IBM will issue an International Warranty Service Certificate that will be honored worldwide, wherever IBM or IBM resellers sell and service this IBM machine type. The IWS certificate should be adhered to the bottom of the IBM ThinkPad and is required in order for the warranty to be honored. The IWS Office will also include a list of all countries that provide service for your IBM ThinkPad Machine Type and the telephone number to call for service in those countries. During the original warranty period, customers will be provided service through the service delivery method available in the servicing country. For more information on IBM International Warranty Service or to register your IBM PC system contact IBM at the International Warranty Service Office nearest you.

Australia IWSO -
ASEAN countries, Australia, Hong Kong & New Zealand
61-2-9354-4171

Japan IWSO -
Japan, Korea, Mainland China & Taiwan
81-462-73-7598

Scotland IWSO -
Africa, Europe and Middle East
44-1475-893638

United States IWSO -
Canada, Latin America & United States
1-800-497-7426 or 1-248-740-1215

The phone numbers below are the worldwide service contacts for this System once the system has been registered.

MachType

Country

ServicePhone

2615

ANTIGUA

809-426-0670

2615

ARUBA

2978-23482 OR 2978-23487

2615

AUSTRALIA

131-426 OR 61-2-9354-4000

2615

BAHAMAS

242-323-7350

2615

BARBADOS

246-426-0670

2615

BERMUDA

809-295-2969

2615

BONAIRE

809-426-0670

2615

BRAZIL

55-011-889-8986

2615

BRITISH VIRGIN ISLANDS

N/A

2615

CANADA

800-565-3344

2615

CAYMAN ISLANDS

809-949-8642

2615

CHINA

86-800-8106677 OR 86-10-626-16677

2615

CURACAO

809-426-0670

2615

GRENADA

809-426-0670

2615

HONG KONG

852-2515-4333

2615

INDIA

91-80-526-2355

2615

INDONESIA

62-21-251-2922

2615

JAMAICA

876-926-3170

2615

MEXICO

525-327-4891 OR 01-800-426-1000

2615

NEW ZEALAND

0800-733-222

2615

PHILIPPINES

63-2-531-1737 OR 63-2-531-1802 OR 63-2-532-3553

2615

SINGAPORE

65-842-7500

2615

ST KITTS

809-426-0670

2615

ST LUCIA

809-426-0670

2615

ST MAARTEN

809-426-0670

2615

ST VINCENT

809-426-0670

2615

SURINAME

809-426-0670

2615

THAILAND

66-2-273-4000

2615

TRINIDAD & TOBAGO

868-624-5111

2615

TURKS & CAICOS

809-426-0670

2615

UNITED STATES

800-772-2227

2615

VENEZUELA

58-2-800-42672


Although every effort has been made to ensure that the telephone number list is both accurate and complete, it is possible that some contact numbers may have changed and that some countries where service is provided have been omitted. Also the IBM product you have purchased may not be sold and serviced in every country listed. If you have any problem whatsoever when calling one of these numbers, please contact the nearest IBM office.

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Hint Category

General Information

Date Created

11-03-98

Last Updated

31-03-98

Revision Date

11-03-99

Brand

IBM ThinkPad

Product Family

ThinkPad 300

Machine Type

2615

Model

various

TypeModel

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