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Service Hints & Tips |
Document ID: GSMH-3DLH92 |
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IBM ValuePoint - Fixed disk errors or 1714 diagnostics error
Applicable to: World-Wide
Symptom:
The PS/ValuePoint 6484 or 6494 system fails with any of the following symptoms:
1. Advanced Diagnostics returns a 1714 data miscompare error.
2. The operating system reports errors reading or writing to an IDE hard disk drive.
3. The system hangs while attempting to install an operating system.
Problem Isolation Aids:
1. This tip applies to the following PCI models:
6484-X46, X5F, and X5G
6494-X5F, and X5G
6482 and 6492 models with the PCI riser option installed.
2. This tip does NOT apply to VESA/ISA system or system running at microprocessor speeds slower than 50/100MHz.
3. Move the system board microprocessor speed jumpers (J17 and J18) from 50MHz to 33MHz; if the error can be reproduced at 33MHz, this tip does NOT apply, continue with normal problem determination.
Fix:
1. If the system is a DX/4 50/100MHz PCI model and the failure can be eliminated by moving the processor speed jumpers from 50MHz to 33MHz, replace the system board using FRU p/n06H6355.
2. When installing p/n06H6355 in DX/4 models, insure jumper J36 in installed on pins 2 and 3 (front 2 pins). This jumper is located in front of the hard disk drive cable connectors.
SAS KEYWORDS:
PSY2 PSVP 64XX D/T6492
VALUEPOINT PSY2FDSK D/T6484 D/T6494
PSVPFDSK PSY2BRD PSVPBRD PS/VALUEPOINT
P/N82G2397 82G2397 06H6355 6H6355
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Search Keywords |
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Hint Category |
Diagnostics, Retain, Hard Drives | |
Date Created |
30-01-95 | |
Last Updated |
24-11-98 | |
Revision Date |
19-11-99 | |
Brand |
IBM PC | |
Product Family |
ValuePoint | |
Machine Type |
6484, 6494 | |
Model |
all | |
TypeModel |
| |
Retain Tip (if applicable) |
H105203 | |
Reverse Doclinks |