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Document ID: PFAN-3NGU82

TP General - Hang at boot with Hayes Optima PCMCIA modem in Windows NT

Applicable to: World-Wide

SYMPTOM:
1. Intermittent hang at boot of Windows NT 4.0 (about 1 of 10 boots) with a ThinkPad 760E,ED,EL,ELD,XD,XL and 765.

2. Intermittent loss of modem function in Windows NT 4.0 (about 1 of 10 boots) with any ThinkPad.

Note: This problem has not been observed when using the EZJack version of the Hayes Optima PCMCIA modem.

CONFIGURATION:
Any ThinkPad with a Hayes Optima 28.8 or 33.6 T2 (Non-EZJack) PCMCIA modem

SOLUTION:
Removing the Modem will eliminate the condition. You will want to contact Hayes Technical Support at (770) 441-1617 for further information.

Search Keywords

Hint Category

PCMCIA (PC Card), Windows NT

Date Created

03-11-97

Last Updated

06-04-99

Revision Date

06-04-2000

Brand

IBM ThinkPad

Product Family

ThinkPad 360, ThinkPad 365X/XD, ThinkPad 365C/CS, ThinkPad 365CD/CSD, ThinkPad 365E/ED, ThinkPad 380, ThinkPad 380D, ThinkPad 380E, ThinkPad 380ED, ThinkPad 380XD, ThinkPad 380Z, ThinkPad 385D, ThinkPad 385E, ThinkPad 385ED, ThinkPad 385XD, ThinkPad 390, ThinkPad 390E, ThinkPad 560, ThinkPad 560E, ThinkPad 560X, ThinkPad 560Z, ThinkPad 600, ThinkPad 600E, ThinkPad 750, ThinkPad 755C/CS, ThinkPad 755CE/CSE, ThinkPad 755CX, ThinkPad 755CV, ThinkPad 755CD, ThinkPad 755CDV, ThinkPad 760C, ThinkPad 760E, ThinkPad 760CD, ThinkPad 760L/LD, ThinkPad 760ED, ThinkPad 760XD, ThinkPad 760EL/ELD, ThinkPad 760XL, ThinkPad 765L, ThinkPad 765D, ThinkPad 770, ThinkPad 770E/ED, ThinkPad 770X, ThinkPad 770Z, ThinkPad i Series 172x

Machine Type

2620, 2625, 2635, 2636, 2626, 2640, 2641, 2645, 2646, 9545, 9546, 9547, 9548, 9549, 9544, 2627

Model

Various

TypeModel

Retain Tip (if applicable)

H161669,H057343

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