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Service Hints & Tips

Document ID: JBAR-3CALVN

IBM PC - CD ROM drives cause 1762/162 errors

Applicable to: World-Wide

Certain models and manufacturers of CD-ROM drives may cause 1762 and/or 162 errors in many models of PC300 or PC700. This is due to the drive not meeting the proper ATAPI specs. Bypassing the error codes will allow the drives to function normally until the next boot, when the error codes will reappear. BIOS levels have been released to allow the machines to function without errors. They are listed below.

6577 / 6587: LVJT21A or higher To obtain the latest Level, DoubleClick here : -
6877 / 6887: LQJT39A or higher To obtain the latest Level, DoubleClick here : -
6560: LXJT20A or higher To obtain the latest Level, DoubleClick here : -
6575 / 6585: N1JT84A or higher To obtain the latest Level, DoubleClick here : -
6875 / 6885: N1JT84A or higher
6876 / 6886: N2JT47A or higher To obtain the latest Level, DoubleClick here : -
6571 / 6581: LEJT67A or higher To obtain the latest Level, DoubleClick here : -
6573 / 6583: LEJT67A or higher

If the problem persists after updating BIOS, or if the machine is not on this list, then contact point of sale.

Search Keywords

Hint Category

CD-ROM Drives, Error Messages

Date Created

12-12-96

Last Updated

21-05-98

Revision Date

19-05-99

Brand

IBM PC

Product Family

PC 330, PC 340, PC 350, PC 730, PC 750

Machine Type

6577, 6587, 6877, 6887, 6560, 6575, 6585, 6875, 6885, 6876, 6886, 6571, 6581, 6573, 6583

Model

TypeModel

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