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Service Hints & Tips

Document ID: RMIE-3BTD7M

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Servers - PCI RAID server traps or hangs intermittently

Applicable to: World-Wide

Abstract :
PCI RAID Server Traps or Hangs Intermittently

Symptom :
PC Servers with an IBM PCI RAID adapter trap or hang intermittently.

Problem Isolation Aids :
The system is a PC Server 320, 325, 330, 520, or 720 with an IBM PCI RAID Adapter FRU p/n 06H5078 (Option p/n 94G2764).

Fix :
Remove and inspect the 4MB memory SIMM FRU p/n 60G2175 installed on the PCI RAID adapter. If the card number on the back of the SIMM is HYM536120W-70 (Hyundai), replace it with FRU p/n 60G2175. Although the FRU number has not changed, current Option, FRU, and Manufacturing stock do not contain the affected SIMM.

The suspect 4MB Hyundai SIMMs have modules on ONE side of the card and are NOT compatible for use on the RAID adapter. Other Hyundai SIMMs (modules on BOTH sides of the card, Hyundai card number HYM536100AM-70), IBM SIMMs, and Oki SIMMs are good and do NOT need replacing.

If the suspect Hyundai SIMM (HYM536120W-70) is NOT installed, continue normal problem determination procedures to isolate the failing application or FRU.

Note :
Reter to Retain Tip H133523 for inspection of the PCI RAID Adapter


SAS Keywords :
PSY2 PSY2ADPT UNCLASSIFIED PSY2MEM
PSY2PART TRAPS HANGS 06H5078
94G2764 D/T8640 D/T8642

Search Keywords

Health

Hint Category

RAID, Retain

Date Created

27-11-96

Last Updated

28-10-98

Revision Date

20-10-99

Brand

IBM PC Server

Product Family

PC Server 320, PC Server 325, PC Server 330, PC Server 520, PC Server 720

Machine Type

8640, 8639, 8641, 8642

Model

TypeModel

Retain Tip (if applicable)

H135499

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