3.201 bytes |
Service Hints & Tips |
Document ID: CPES-38LCLQ |
IBM PC730/PC750 - 0014 error while running CD audio test
Applicable to: World-Wide
Symptom:
IBM PC 700 Series 6877 and 6887 may display a 0014 error while running the CD Audio test and/or show the incorrect IRQ assigned to the parallel port (LPT1) using QAPlus/2 for OS/2.
Problem Isolation Aids:
The 0014 error displayed during the testing of the CD-ROM audio function should be considered a false indication of a hardware problem. Verify that ALL applications that utilize the audio capability of the CD-ROM are failing before pursuing parts replacement. An audio failure may also be caused by improperly configured system resources.
The parallel port test under QAPlus/2 will pass, however when the "Information" icon is accessed, the IRQ assigned to the parallel port shows IRQ 5 instead of IRQ 7. Check the Configuration/Setup Utility for the actual IRQ assigned to the parallel port.
Fix:
Prior to any hardware replacements as a result of running QAPlus/2, QAPlus/Pro should be performed. QAPlus/Pro operates as a more in-depth standalone diagnostic routine without the resource limitations of running under Windows or OS/2 operating systems.
This problem will be resolved in the next update of QAPlus/2 and will be available from this Database
Note:
QAPlus/2 is a trademark of DiagSoft, Inc.
Keywords:
DocLink
SAS KEYWORDS:
PSY2 D/T68XX 6877 6877
IBMPC PSVP PSVPCOMM PSY2COMM
D/T6887 PSVPPROG PSY2PROG PSVPDISP
40675 PC750 PSY2DISP PC 750
PC730 PC700 PC 730
Search Keywords |
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Hint Category |
Diagnostics, Retain | |
Date Created |
07-03-96 | |
Last Updated |
19-11-98 | |
Revision Date |
19-12-98 | |
Brand |
IBM PC | |
Product Family |
PC 730, PC 750 | |
Machine Type |
6877, 6887 | |
Model |
all | |
TypeModel |
| |
Retain Tip (if applicable) |
H132808 | |
Reverse Doclinks |