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Service Hints & Tips |
Document ID: RMIE-3DJJ6V |
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IBM PC730/PC750 - System hang with 256Kb L2 cache
Applicable to: World-Wide
Symptom :
IBM PC 700 Series 6875, 6885, 6876, or 6886 systems with 256Kb Level 2 cache installed may exhibit intermittent system hangs in OS/2 2.x, OS/2 WARP 3.x or in a Windows operating system environment.
Problem Isolation Aids :
Disable the 256Kb Level 2 Cache via the Setup Utility and retest the system. If the system does not exhibit further system hangs, continue with the following step:
A) Locate the level 2 cache modules on the system board. If either of the modules are ALLIANCE brand cache modules with a date code of 9539, 9540 or 9542 this tip applies.
If the system hangs continue after Disabling the 256Kb level 2 cache, continue normal problem determination.
Advanced diagnostics run without errors.
Fix :
If the system does not exhibit the failure symptom with the cache Disabled, replace the cache with FRU P/N 06H6052.
SAS Keywords :
PSVP PSY2 PSVPPART IBMPC
PSY2PART PSVPERR PSY2ERR HUNG
PSVPMEM PSY2MEM PSVPBRD PSY2BRD
D/T6886 D/T6876 PC300 PC 330
PC 350 LEVEL 2 D/T6885 TRAP
Search Keywords |
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Hint Category |
Retain, Memory | |
Date Created |
21-01-97 | |
Last Updated |
27-04-98 | |
Revision Date |
24-04-99 | |
Brand |
IBM PC | |
Product Family |
PC 730, PC 750 | |
Machine Type |
6875, 6876, 6885, 6886 | |
Model |
Various | |
TypeModel |
| |
Retain Tip (if applicable) |
H136209 | |
Reverse Doclinks |