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Service Hints & Tips

Document ID: RMIE-38CCML

IBM PC - Kodak ImageLink scanner fails

Applicable to: World-Wide

Symptom :
When attempting to use the Kodak ImageLink FilmOnly or KODAKTST Utility programs on a Kodak ImageLink 990D Scanner connected via SCSI adapter to a PC 300 or 700 Series system, the following error message may be displayed: "The scanner device driver could not be opened; ScanOpen returned 0x6102 (RC_SCAN_DEVICE_ERROR)."

An "EVNA388D" error message may appear indicating that the scanner is unavailable when attempting to use the ImagePlus Workstation Program/2 (IWPM/2).

Fix :
Install the latest level Kodak ImageLink 990D Scanner device driver.


SAS Keywords :
PSVP PSY2 PSVPOEM PSY2OEM
PSVPERR PSY2ERR PC 330 IBMPC
PC 730 PC 750 D/T6586 PC 330
PC 350 D/T6571 D/T6573 D/T6581
D/T6583 D/T6575 D/T6585 D/T6586
D/T6577 D/T6587 D/T6598 D/T6560
D/T6877 D/T6887 PC 340 PC 360

Search Keywords

Hint Category

Retain, Input Devices, SCSI

Date Created

08-08-96

Last Updated

17-04-98

Revision Date

13-04-99

Brand

IBM PC

Product Family

PC 330, PC 340, PC 350, PC 360, PC 730, PC 750

Machine Type

6571, 6573, 6575, 6576, 6577, 6560, 6581, 6583, 6585, 6586, 6587, 6598, 6875, 6876, 6877, 6885, 6886, 6887

Model

all

TypeModel

Retain Tip (if applicable)

H124716

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