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Document ID: RMIE-3BMEPT

IBM PC330/PC350 - "Other Devices" displays "?" in Windows 95

Applicable to: World-Wide

Text :
IBM PC 300 Series 6577 & 6587 systems may display a "?" in the "Other Devices" field of the Windows 95 Device Manager screen.

Select the "My Computer" folder from the Windows 95 desktop, then click on "Control Panel." From the Control Panel, select the "System" icon." Click on the "Device Manager" tab to display a list of the systems hardware detail. A "?" will appear next to the "Other Devices" entry.

The "?" appears because the PC 300 6577/6587 PCI chipset contains a Universal System Bus (USB) module. Windows 95 is capable of recognizing the PCI chipset, but cannot install device drivers for the USB. USB was introduced to market after the release of Windows 95. Because of this, Windows95 displays a "?" next to "Other Devices" just to inform the user that the PCI hardware is recognized, but device drivers for the USB module cannot be installed.

Do not replace hardware in the PC 300. This is not a hardware malfunction or resource conflict. Support for the USB module in Windows 95 should be available from Microsoft in 1997.


SAS Keywords :
PSY2 D/T65XX 6577 6587
IBMPC PSVP PSVPPROG PSY2PROG
D/T6587 PC 350 PC350 PC300
PC 330 PC330 51438 ?
UNCLASSIFIED

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Hint Category

Retain, Windows 95

Date Created

21-11-96

Last Updated

30-04-98

Revision Date

23-04-99

Brand

IBM PC

Product Family

PC 330, PC 350

Machine Type

6577, 6587

Model

Various

TypeModel

Retain Tip (if applicable)

H135239

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