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Service Hints & Tips |
Document ID: PFAN-3RKUFY |
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This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
TP General - ThinkPad Real Estate Solution
Applicable to: United States
THINKPAD REAL ESTATE SOLUTION
SEE http://www.ibm.com/pc/us/solutions/realestate/tips for updated information
The IBM Real Estate Solution is a package deal that will include a PC (Aptiva or ThinkPad), Color Ink Jet Printer, Digital Camera, 60 days free trial of IBM IGN Internet connection, 60 day free trial off-site internet backup and restore capability, Real Estate specific productivity tools and 60 day free Solution support, automatic setup to point customers to IBM and Real Estate specific web pages.
There will be no attempts at this time to include software or hardware to allow these systems to operate on a LAN. The communication path for these systems will be MODEM ONLY. Systems augmented with LAN hardware and software WILL NOT be supported, unless the customer agrees to purchase the appropriate service at their cost or if they agree to remove the hardware & software
The Real Estate solution for ThinkPads contains:
ThinkPad 380 (2635-6AU)
Note: ThinkPad will have a modem (IBM p/n: 04K0052) and an additional 16M of memory (IBM p/n: 92G7341) bundled with the solution. Both to be user installed. A case will be provided with the solution (supplied by Merisel, p/n: mm88674).
HP DeskJet 720C Printer
Olympus 220L
- 640x480 High Quality Image
- All glass aspherical F2.8 autofocus lens
- Video out
- 3 levels of compression
- Exposure Controls
- Auto Flash with "red-eye" reduction, force fill flash, auto low-light and back-light mode, and force-off
- SmartMedia TM Removable Media
Solution Carton:
- CD (in jewel case) with setup program and real estate productivity software
- Setup and tip guide (see the link at the bottom of this page to view this document)
- Warranty Statement..............TBD (should be same as standard OBI statement)
- Software License Agreement................TBD (should be same as standard OBI statement)
- IEEE 1284 parallel printer cable
- Homeseekers Internet Kit (supplied by NDS, to contain authorization number to access Homeseekers)
- Marketing Flyers,
- Welcome letter with e-mail address for feedback (realtor@us.ibm.com)
Support on OEM products are on a best effort basis. Please route the customer to the appropriate support line for problems with OEM devices included in the solution.
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Hewlett Packard: http://www.hp.com/peripherals/printers |
1-800-999-1148 |
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Olympus: http://www.olympusamerica.com |
1-888-553-4448 |
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Connected Online: http://www.connected.com |
1-800-647-3078 M-F 9-9 est. |
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Homeseekers: EMAIL - customerservice@homeseekers.com |
1-800-821-4612 |
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IGN: http://ibm.net |
1-800-821-4612 |
Setup and Tips Guide:
Click this link to view the Setup and Tips Guide 
. This document is intended to guide you through the setup and installation processes. Use this document along with individual product documentation to install the Real Estate Solution. Throughout this document you will find tips and notes to highlight information that can facilitate the installation process.
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General Information | |
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Date Created |
10-02-98 | |
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Last Updated |
01-05-98 | |
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Revision Date |
29-04-99 | |
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Brand |
IBM ThinkPad | |
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Product Family |
ThinkPad 380ED | |
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Machine Type |
2635 | |
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Model |
6AU | |
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