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Service Hints & Tips

Document ID: GSMH-385C86

PS/2 Server 95 / PC Server 500 - POST or configuration errors with ServerGuard installed

Applicable to: World-Wide

Symptom
The following symptoms may be caused by the ServerGuard Adapter:
66 errors (configuration) during POST. The ServerGuard Adapter not being recognized in Configuration. This exposure is limited to POST. Once the ServerGuard adapter has successfully completed POST, it will function normally, without further exposure to the problem until the system is once again powered on (POST is run again).

Problem Isolation Aids
Inspect the ServerGuard card for a component (chip) at location U44. If this module is missing, the adapter is NOT exposed to this problem. The location of U44 is printed on the card, but the lettering is very small. Refer to the following diagram for the location of U44:
Backside of the ServerGuard Adapter __
________________________________________________________| |
--|See Note | _ _ | |
__|below | | | | | ___ ___ | |
| |--------- | | |_| _ | _ | | _ | | |
| | |_| |_| ||_|| ||_|| <-- | |
| | U44 |___| |___| | |
| | | |
|_| | |
| | |
| ____ ________________________| |
|___| |____________|_|_________| |_|

Fix
This problem is being corrected in current production. A new version of the ServerGuard adapter is available under FRU P/N06H8091.

Note:
Some field failures have been isolated to the connector for the Power Control Cable being inverted in its socket on the ServerGuard Adapter. This is a keyed rectangular connector, but it may be plugged inverted if forced. This situation may damage either the power control module, the Adapter, or both.

Keywords:
PSY2, RAID, PCSERVER, PC, SERVER, 500, 9595, 9595A, 8641, D/T8641, WATCHMAN, WATCH, MAN, PSY2ADPT, GUARD, PSY2ERR, 61G3628, PSY2TBD

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Hint Category

Error Messages, Retain

Date Created

31-07-95

Last Updated

19-11-98

Revision Date

17-11-99

Brand

IBM PC Server

Product Family

PC Server 500, Server 95

Machine Type

8641, 9595

Model

TypeModel

Retain Tip (if applicable)

H127676

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