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Service Hints & Tips

Document ID: DDSE-3U6MYM

PC Server 520 - Diagnostic / test information (8641-EZ0, EZV, EZL, EZS, EZE)

Applicable to: World-Wide

Diagnostics and Test Information (Models EZ0, EZV, EZL, EZS, EZE)
The following is a list of problems and references for diagnosing the above named computers.

Notes
The QAPlus/PRO diagnostic program recognizes the primary processor as LUN 1 and the secondary processor as LUN 2. During testing the program automatically tests LUN 1. You must select LUN 2 if you want the program to test the secondary processor. The type of DASD diagnostics required to test the hard disk controller (adapter) and drives is determined by the type of hard disk adapter installed in the computer. Always start - 'General Checkout' -.

Problem

Reference

DASD, CD-ROM or SCSI Problems

For non-disk-array models, see 'SCSISelect Utility Program'.

For array models, see 'DISK ARRAY'-.

Error Codes/Error Messages

'Symptom-to-FRU Index—.

'General Checkout (QAPlus/PRO".

Power Supply Voltages

See 'Power Supplies (Type 8641)—.

Miscellaneous

'General Checkout QAPlus/PRO'.


The Diagnostic program supplied with the server is the primary method of testing the server. Option-specific diagnostic files are supplied with some optional devices and adapters. These files provide a more specialized test of the option. 'Installing Additional Test Programs— provides additional information about installing and using diagnostic files. Also, refer to the documentation supplied with the option for information on installing and running option-specific diagnostics.

Diagnostic Files
The Diagnostic program supplied with the server is the primary method of testing the server. Option-specific diagnostic files are supplied with some optional devices and adapters. These files provide a more specialized test of the option. -- Heading 'Installing Additional Test Programs' - provides additional information about installing and using diagnostic files. Also, refer to the documentation supplied with the option for information on installing and running option-specific diagnostics.

Installing Additional Test Programs
You can add other test programs to the Diagnostic Diskette. These other programs are usually provided on the diskette supplied with a device. After you add the programs to the Diagnostic Diskette, you can include information from the programs in the Test Log. Before the test programs can find these programs to run as the User Diags test group, information about them must be included in a file called USERDIAG.CFG. This is an ASCII text file.
It must include the following three items for each test to run:
- Program Name (.COM and .EXE files only)
- Test Description of the test to be run
- Command-line parameters to be passed to the program identified in the first item of this list

Notes
1. All of the information for a given test must be on a single line, and a semicolon (;) must separate the items on the line.
2. Make sure you press Enter at the end of each line of text in the USERDIAG.CFG file. This creates a carriage return line feed (CR LF) which is necessary for the User Diagnostics to be found and executed.
3. If the program executable file is in a directory other than the QA directory (or other directory you have designated to contain the QA files), that directory must be listed in the PATH= section of the AUTOEXEC.BAT.
4. You can use a .CFG file other than USERDIAG.CFG if you use the command line 'USRCONFIG= filename ,— when running the diagnostic programs. For example, you might use: QAPLPRO /USRCONFIG=MYTESTS.CFG.

USERDIAG.CFG Example
An example USERDIAG.CFG file might look like the following:

Program Name Test Command-Line
Description Parameter
BBSMODEM.EXE; 9600 Baud5 5
Line Modem;
TEST1.EXE; Generic 1;
TEST2.EXE; Generic 2;
TESTALL.EXE; CMD 1;1
TESTALL.EXE; CMD 2;2
TESTALL.EXE; CMD 3;3

Note
You can have more than one command-line parameter for any given test.

When you view these tests on the Test Group window for the User Diag test group, they appear as follows:
( ) 9600 Baud 5 Line Modem
( ) Generic 1
( ) Generic 2
( ) CMD 1
( ) CMD 2(ô ) CMD 3

The diagnostic program automatically assigns a test number to each test. The test numbers start at 201 and continue upward as needed.
The numbers for the tests listed above are as follows:
202 9600 Baud 5 Line Modem
203 Generic 1
204 Generic 2
205 CMD 1
206 CMD 2 207 CMD 3

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Hint Category

Diagnostics, Hardware Maintenance Information

Date Created

16-08-96

Last Updated

13-11-98

Revision Date

05-11-99

Brand

IBM PC Server

Product Family

PC Server 520

Machine Type

8641

Model

EZ0; EZV; EZL; EZS; EZE

TypeModel

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