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Service Hints & Tips

Document ID: MCGN-3U8R97

Servers - Backups to the Mammoth 20/40 tape drive fail

Applicable to: World-Wide

Problem:
Windows NT Backup or Seagate Backup Exec fail backing up to the Mammoth 20/40 tape drive.

Symptoms:
When backing up, the system will complete a backup of 200MB - 1GB and then give an error trying to read from the tape.

Systems Affected:
Any system connected to a 20/40 tape drive.

Cause:
Older firmware revisions of the Mammoth had bugs which can prevent the tape drive from backing up successfully.

Solution:
Contact Exabyte (303) 417-7325 for a new BIOS update. Ask the technicians for BIOS v39. If v39 is unavailable, ask
the technicians for v38w, which is the specific fix for this problem.

Search Keywords

Hint Category

Tape Drives

Date Created

06-05-98

Last Updated

07-01-99

Revision Date

07-01-2000

Brand

IBM PC Server

Product Family

Servers

Machine Type

Various

Model

Various

TypeModel

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