2.326 bytes |
Service Hints & Tips |
Document ID: MCGN-3U8R97 |
Servers - Backups to the Mammoth 20/40 tape drive fail
Applicable to: World-Wide
Problem:
Windows NT Backup or Seagate Backup Exec fail backing up to the Mammoth 20/40 tape drive.
Symptoms:
When backing up, the system will complete a backup of 200MB - 1GB and then give an error trying to read from the tape.
Systems Affected:
Any system connected to a 20/40 tape drive.
Cause:
Older firmware revisions of the Mammoth had bugs which can prevent the tape drive from backing up successfully.
Solution:
Contact Exabyte (303) 417-7325 for a new BIOS update. Ask the technicians for BIOS v39. If v39 is unavailable, ask
the technicians for v38w, which is the specific fix for this problem.
Search Keywords |
| |
Hint Category |
Tape Drives | |
Date Created |
06-05-98 | |
Last Updated |
07-01-99 | |
Revision Date |
07-01-2000 | |
Brand |
IBM PC Server | |
Product Family |
Servers | |
Machine Type |
Various | |
Model |
Various | |
TypeModel |
| |
Retain Tip (if applicable) |
| |
Reverse Doclinks |