2.390 bytes |
Service Hints & Tips |
Document ID: JBAR-3PLQDX |
IBM PC330/PC350 - QAPlus fails to print the test page
Applicable to: World-Wide
Problem :
IBM PC 300 Series 6577 and 6587 preloaded with OS/2 Warp Connect may fail to print the Printer Test Page from the Printer Test submenu in QAPlus/2.
Problem Isolation Aids :
When attempting to print the Printer Test Page in QAPlus/2 to verify printer connection and output, the page will not print. The system does print to the printer outside of the QAPlus/2 application.
Solution :
The user may use any print operation under operating system control or the printer's self-test feature to verify proper operation of the printer. QAPlus/PRO (IBM PC 300/700 Diagnostic diskette) should be used to verify proper operation of the parallel port.
QAPlus/2, included in the systems preloaded software, is being updated to eliminate this failure.
SAS KEYWORDS :
PSY2 D/T65XX 6577 6587
IBMPC PSVP PSVPPRT PSY2PRT
D/T6587 PC 350 PC350 PC300
PC 330 PC330 44255 PSVPDIAG
PSY2DIAG PSVPPROG PSY2PROG
Search Keywords |
| |
Hint Category |
Diagnostics, Retain | |
Date Created |
21-06-96 | |
Last Updated |
19-11-98 | |
Revision Date |
19-11-99 | |
Brand |
IBM PC | |
Product Family |
PC 330, PC 350 | |
Machine Type |
6577, 6587 | |
Model |
all | |
TypeModel |
| |
Retain Tip (if applicable) |
H01567 | |
Reverse Doclinks |