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Service Hints & Tips |
Document ID: COBN-3H8CCV |
TP 380,385 - Diagnostic error codes
Applicable to: World-Wide
The following information is intended for IBM Dealers and Authorized Servicers only. Customers attempting to follow any of the procedures below may void their warranty.
Diagnostic Error Codes
A detected error is shown as in the following example:
LargeX on the left side of the device icon.
Device ID (three digit)
Error code (two digit)
FRU code (four digit)
The device ID and error code are used to indicate the detail portion of the FRU that caused the error. If replacing a FRU does not correct the problem, see the device ID or error code from the previous failure. If they have changed, the cause might be because the new FRU is detective or that the FRU was incorrectly installed.
Device ID
If an error is detected by the diagnostic tests, a three-digits device ID is displayed. The device ID indicates suspected device.
Icon |
Device |
Suspected Device |
|
001 |
System board |
003 |
Keyboard | |
007 |
Math coprocessor | |
086 |
Pointing device | |
|
002 |
Memory |
|
050 |
Display |
|
017 |
Hard disk drive |
|
006 |
(Internal) diskette drive |
|
066 |
External diskette drive or FDD Connector of the port replicator |
|
080 |
PCMCIA |
|
088 |
External PCMCIA |
|
009 |
Parallel |
|
011 |
Serial |
|
215 |
CD-ROM |
|
103 |
IR |
|
153 |
Audio |
FRU Codes
If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two suspected FRUs. No FRU is assigned to code 00. If only one FRU is suspected, the other FRU code is filled with zeros. Replace the FRU that is indicated by the two leftmost digits first; then replace the FRU that is indicated by the two rightmost digits. See the reference page before replacing the FRU. The suspected FRU name is also displayed on the screen. The following table shows the FRU code:
FRU Code |
FRU |
10 |
System board |
30 |
Reserved |
32 |
External keyboard |
33 |
External mouse |
40 |
LCD unit |
45 |
External CRT |
50 |
1. Reseat the diskette drive (FDD-1) |
51 |
1. Reseat the diskette drive (FDD-2) |
60 |
1. Reseat the hard disk drive |
70 |
PCMCIA-2 (Replicator) . |
72 |
PCMCIA slot assembly |
90 |
CD-ROM drive |
If the problem still remains after replacement of the FRUs, go to żUndetermined Problems—
Search Keywords |
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Hint Category |
Hardware Maintenance Information | |
Date Created |
19-05-97 | |
Last Updated |
19-08-98 | |
Revision Date |
17-08-99 | |
Brand |
IBM ThinkPad | |
Product Family |
ThinkPad 380, ThinkPad 380D, ThinkPad 380E, ThinkPad 380ED, ThinkPad 380XD, ThinkPad 385D, ThinkPad 385E, ThinkPad 385ED, ThinkPad 385XD | |
Machine Type |
2635 | |
Model |
Various | |
TypeModel |
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Retain Tip (if applicable) |
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Reverse Doclinks |