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Service Hints & Tips

Document ID: COBN-3H8CCV

TP 380,385 - Diagnostic error codes

Applicable to: World-Wide

The following information is intended for IBM Dealers and Authorized Servicers only. Customers attempting to follow any of the procedures below may void their warranty.

Diagnostic Error Codes
A detected error is shown as in the following example:
LargeX on the left side of the device icon.
Device ID (three digit)
Error code (two digit)
FRU code (four digit)
The device ID and error code are used to indicate the detail portion of the FRU that caused the error. If replacing a FRU does not correct the problem, see the device ID or error code from the previous failure. If they have changed, the cause might be because the new FRU is detective or that the FRU was incorrectly installed.

Device ID
If an error is detected by the diagnostic tests, a three-digits device ID is displayed. The device ID indicates suspected device.

Icon

Device
ID

Suspected Device

001

System board

003

Keyboard

007

Math coprocessor

086

Pointing device

002

Memory

050
054

Display

017

Hard disk drive

006

(Internal) diskette drive

066

External diskette drive or FDD Connector of the port replicator

080

PCMCIA

088

External PCMCIA

009

Parallel

011

Serial

215

CD-ROM

103

IR

153

Audio


FRU Codes
If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two suspected FRUs. No FRU is assigned to code 00. If only one FRU is suspected, the other FRU code is filled with zeros. Replace the FRU that is indicated by the two leftmost digits first; then replace the FRU that is indicated by the two rightmost digits. See the reference page before replacing the FRU. The suspected FRU name is also displayed on the screen. The following table shows the FRU code:

FRU Code

FRU

10

System board

30

Reserved

32

External keyboard

33

External mouse

40

LCD unit

45

External CRT

50

1. Reseat the diskette drive (FDD-1)
2. Diskette drive (FDD-1)

51

1. Reseat the diskette drive (FDD-2)
2. Diskette drive (FDD-2)

60

1. Reseat the hard disk drive
2. Hard disk drive

70

PCMCIA-2 (Replicator) .

72

PCMCIA slot assembly

90

CD-ROM drive


If the problem still remains after replacement of the FRUs, go to żUndetermined Problems—

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Hardware Maintenance Information

Date Created

19-05-97

Last Updated

19-08-98

Revision Date

17-08-99

Brand

IBM ThinkPad

Product Family

ThinkPad 380, ThinkPad 380D, ThinkPad 380E, ThinkPad 380ED, ThinkPad 380XD, ThinkPad 385D, ThinkPad 385E, ThinkPad 385ED, ThinkPad 385XD

Machine Type

2635

Model

Various

TypeModel

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