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3.922 bytes |
Service Hints & Tips |
Document ID: RMIE-3G8GKS |
Aptiva - 2136 Diagnostics - Factory installed modem
Applicable to: World-Wide
Note:The factory-installed modem is a 33.6 Kbps modem with a cable of microphone-in and speaker-out from system board.
001 - Start
-Power-off the system unit.
-Ensure the modem is not configured with a conflicting COM port and IRQ setting.
-Ensure the communication software is configured with the correct COM and IRQ settings (same COM port and IRQ as the modem).
-Ensure all communication parameters (baud rate, data, stop and parity bits) are properly configured and are identical on both sides.
-Connect phone line to the LINE port of the fax/modem card.
Note: Check the outside phone line by connecting a working telephone to the telephone wall jack. Listen for a dial tone for ensuring the phone line is good.
002 -
-Insert the Diagnostic diskette into the diskette drive.
-Power-on the system unit.
-Select Diagnostics menu,
-Select All Test, then execute modem test.
003 - Does the modem test successfully? (yes, read ahead. No, go to step 004.)
-The modem is functioning correctly.
-End.
004 -
-Power-off the system unit.
-Plug the modem adapter card into a different riser card slot.
-Go to step 002.
005 - Does the error symptom remain?
-Replace modem adapter card.
-End
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Hint Category |
Diagnostics, Modems | |
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Date Created |
17-04-97 | |
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Last Updated |
17-02-99 | |
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Revision Date |
16-02-2000 | |
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Brand |
IBM Aptiva | |
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Product Family |
Aptiva | |
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Machine Type |
2136 | |
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Model |
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TypeModel |
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Retain Tip (if applicable) |
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