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3.549 bytes |
Service Hints & Tips |
Document ID: JBAR-3PLQTG |
IBM PC - System hangs with DOS 6.3 and PCI network adapters
Applicable to: World-Wide
Symptom:
IBM PC 300/700 Series and PS/ValuePoint products may exhibit a system hang condition while running a communication program using a PCI network adapter (Ethernet, Token Ring & etc.) in a DOS 6.3 environment.
Problem Isolation Guidance:
The CONFIG.SYS statement calls the DOS EMM386.EXE with a file date earlier than 9-20-1994.
Fix:
The version of EMM386.EXE that shipped with DOS 6.3 was developed before there were PCI adapters. This version does not take into account PCI Plug 'n Play requirements when making upper memory available.
An updated version of EMM386.EXE has been made available to correct this problem. Later versions of IBM PC DOS contain the level of EMM386.EXE which functions with PCI Plug 'n Play adapters.
To obtain the patch for this problem double click here:- 
If the failure persists continue normal problem determination procedures to isolate the failing application or part.
SAS KEYWORDS:
PSVP PSY2 PSVPCOMM PSY2COMM
PSVPPROG PSY2PROG IBMPC D/T65XX
D/T68XX D/T6384 D/T6381 D/T6382
D/T6387 D/T6472 D/T6482 D/T6484
D/T6492 D/T6494 D/T6571 D/T6573
D/T6581 D/T6583 D/T6575 D/T6585
D/T6576 D/T6586 D/T6598 D/T6876
D/T6886 D/T6875 D/T6885 D/T6887
D/T6877
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Search Keywords |
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Hint Category |
Adapter Cards, DOS/Windows 3.x, Lock-up/Hang, Retain | |
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Date Created |
17-04-96 | |
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Last Updated |
09-04-99 | |
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Revision Date |
09-04-2000 | |
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Brand |
IBM PC | |
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Product Family |
PC 330, PC 350, PC 360, PC 730, PC 750, ValuePoint | |
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Machine Type |
6571, 6573, 6575, 6576, 6581, 6583, 6585, 6586, 6598, 6875, 6876, 6885, 6886, 6381, 6382, 6384, 6387, 6472, 6482, 6484, 6492, 6494 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H067030 | |
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Reverse Doclinks |