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Document ID: GSMH-39MLCP

IBM ValuePoint - System failures with 128KB L2 cache memory

Applicable to: World-Wide

Symptom:
After installing 128kb L2 Cache Memory (Option P/N 92G7228, or FRU P/N 92G7430), ValuePoint 433SX-33 and 433DX-33 Performance Series systems may experience data modification, or fail with an operating system error (such as TRAP, parity, NMI, Fatal Error, etc.) or hang without displaying an error message.

Problem Isolation Aids:
- PS/ValuePoint diagnostics will run with out error.
- Systems with flash level 57A or higher are NOT affected.

Fix:
If the system meets the conditions listed above, install flash EEPROM level 57A or higher. 128KB cache options requiring Flash level 57A are packaged with customer instructions identifying this requirement.
For a copy of the latest update, please Double Click here :-

If the failure occurs and flash 57A or higher is installed, continue with normal problem determination.

SAS KEYWORDS:
PSY2 PSVP PS/VP VALUE POINT
D/T6472 D/T6484 D/T6492 D/T6494
6472 6482 6484 6492
6494 PSVPMEM PSY2MEM INTEGRITY
PSVPMCD PSY2MCD

Search Keywords

Hint Category

Retain, Memory

Date Created

19-09-95

Last Updated

19-05-98

Revision Date

30-04-99

Brand

IBM PC

Product Family

ValuePoint

Machine Type

6472, 6492, 6484, 6494

Model

all

TypeModel

Retain Tip (if applicable)

H125116

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