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Document ID: GSMH-3C9CM5

IBM PS/2 - CD-ROM software may not run correctly

Applicable to: World-Wide

Symptom:
Certain CD-ROM software packages will not run correctly on PS/2 systems under DOS (Disk Operating System) equipped with the SCSI interface 3510, external CD_ROM or internal CD-ROM option.

During testing of the CD_ROM drive, some software was discovered which would not run correctly on PS/2 systems. Analysis revealed errors within the application software.

Problem Isolation Aids:
The situation will most likely be encountered when new software is added to systems which have previously run error-free.

Fix:
If errors are encountered using the CD-ROM and the diagnostics run error-free, refer the customer to the Point-of-Sale of the application software for assitance.

SAS KEYWORDS:
PSY2 PSY2ERR PSY2PROG 8550SYSERR
8555SYSERR 8560SYSERR 8565SYSERR 8570SYSERR
8580SYSERR 8550SYSPROG 8555SYSPROG 8560SYSPROG
8565SYSPROG 8570SYSPROG 8580SYSPROG 3510SYSPROG
3510SYSERR D/T8550 D/T8560 D/T8570
D/T8580 D/T3510 D/T8555 D/T8565
CDROM PSY2CDROM

Search Keywords

Hint Category

CD-ROM Drives, Retain, SCSI

Date Created

07-12-95

Last Updated

22-05-98

Revision Date

27-04-99

Brand

IBM PC

Product Family

PS/2

Machine Type

8550, 8555, 8560, 8565, 8570, 8580

Model

all

TypeModel

Retain Tip (if applicable)

H015167

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