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Service Hints & Tips

Document ID: GSMH-3D7DKQ

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TP 3550 Expansion Unit - Undetermined Problem

Applicable to: World-Wide

Undetermined Problem:
Use the following procedure when the diagnostic tests do not identify the failing adapter or device.

Check the power supply (see ¿Power Systems Checkout—). If the power supply is operating correctly, return here and continue with the following procedure.
1. Power-off the 3550 Expansion Unit.
2. Remove or disconnect one of the following adapters or devices. (Do not isolate adapters or devices that are known to be good.)
a. Non-IBM devices
b. Modem, printer, mouse, external keyboard, external display, numeric keypad, or other external devices
c. Any adapter
d. SCSI device
3. Power-on the 3550 Expansion Unit and reconfigure the system.
4. Run system checkout (see Step 016). If diagnostic tests cannot be loaded from the computer hard disk drive, load and run the tests from the Reference Diskette. Test only those adapters and devices still attached to the 3550 Expansion Unit.
5. If the symptom remains, repeat steps 1 through 4 until you find the failing adapter or device.
6. If the problem remains, replace the system board of the 3550 Expansion Unit.

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Hardware Maintenance Information

Date Created

10-01-97

Last Updated

07-04-98

Revision Date

06-04-99

Brand

IBM ThinkPad

Product Family

ThinkPad Docking Stations

Machine Type

3550

Model

001

TypeModel

Retain Tip (if applicable)

N/A

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