3.006 bytes |
Service Hints & Tips |
Document ID: MCGN-3LLNVT |
IBM PC300PL - Hangs at Windows 3.11 logo screen
Applicable to: World-Wide
SYMPTOM:
IBM PC 300PL systems (Machine Type 6562 and 6592) running Windows3.11 hang at the Windows logo screen after completing post.
PROBLEM ISOLATION AIDS:
This tip applies if the following conditions are met:
1. The system is running DOS and Windows3.11.
2. The Universal Serial Bus (USB) has been disabled via the F1 System Setup utility.
3. The system has a SCSI hardfile, an Adaptec SCSI adapter, and no IDE hardfiles.
FIX:
Add the statement "VirtualHDIRQ=false" to the 386enh section of the System.ini file as follows:
1. Reboot the system. When "Starting PC DOS" is displayed, press the F5 key to clean boot the system.
2. Type "E C: WINDOWS SYSTEM.INI" to open the file.
3. Scroll down to the 386enh section and add the line "VirtualHDIRQ=false" without quotation marks.
4. Save the changes and restart Windows.
Windows3.11 is a trademark of Microsoft Corporation
SAS KEYWORDS:
PSY2 PSY2OPER PSY2PROG PSVP
PSVPOPER PSVPPROG D/T6562 D/T6592
68847 UNCLASSIFIED
Search Keywords |
Windows | |
Hint Category |
DOS/Windows 3.x, Retain | |
Date Created |
04-09-97 | |
Last Updated |
24-02-99 | |
Revision Date |
23-02-2000 | |
Brand |
IBM PC | |
Product Family |
PC 300PL | |
Machine Type |
6562, 6592 | |
Model |
ALL | |
TypeModel |
| |
Retain Tip (if applicable) |
H16925 | |
Reverse Doclinks |
USA=A, EMA=A, AFE=A, Owning B.U.: USA |