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Service Hints & Tips

Document ID: MCGN-455EB9

Servers - Floppy drive error if both ServeRAID and Adaptec installed

Applicable to: World-Wide

Source: Retain tip H165853

Abstract: Floppy drive error if both ServeRAID and Adaptec installed.

SYMPTOM:
During POST the error 602 invalid diskette boot record displays. In configuration/setup (F1) the diskette drive is listed as NONE or NOT INSTALLED. Cannot boot from floppy diskette.

PROBLEM ISOLATION AIDS:
- The system is any of the following IBM servers:

a Netfinity 7000-M10 server, Type 8680, any model.
a Netfinity 7000 server, Type 8651, any model.
a Netfinity 5500-M10 server, Type 8661, any model.
a Netfinity 5500 server, Type 8660, any model.
a Netfinity 5000 server, Type 8659, any model.
a Netfinity 3500 server, Type 8644, any model.
a Netfinity 3000 server, Type 8476, any model.
a PC Server 330, Type 8640, any model.
a PC Server 325, Type 8639, any model.
a PC Server 310, Type 8639, any model.

- The system is configured with the following options:

a Planar with On-Board ServeRAID
a PC ServeRAID SCSI Adapter, Option p/n70G8489
a ServeRAID II Ultra SCSI Adapter, Option p/n76H3584
a Netfinity ServeRAID-3H Ultra2 SCSI Adapter, Option p/n01K720
a Netfinity ServeRAID-3L Ultra2 SCSI Adapter, Option p/n01K736

-= AND =-

a Planar with On-Board PCI SCSI
a PCI Fast/Wide Ultra SCSI Adapter, Option p/n02K3454
a PCI Fast/Wide Ultra SCSI Adapter, Option p/n76H3579
a PC Server Ultra Wide SCSI PCI Adapter, Option p/n76H5407

- The IBM ServeRAID BIOS Firmware Update Diskette version 3.01 and lower Firmware for the ServeRAID Adapter is affected.

FIX:
Apply IBM ServeRAID BIOS Firmware Update Diskette version 3.11 or higher.

DETAILS:
The problem surfaces when a ServeRAID controller is scanned before the PCI SCSI (non-RAID) controller during system POST.

The problem will not be seen:

• if either controller is disabled.
• if the server is configured such that the PCI SCSI (non-RAID) controller is scanned before the ServeRAID controller.

TRADEMARKS:
Other company, product and service names may be the trademarks or service marks of others.

SAS KEYWORDS:
PSY2, NETFINITY, PCSERVER, UNCLASSIFIED, 7000-M10, D/T8680, 7000, D/T8651, 5500-M10, D/T8661, 5500, D/T8660, 5000, D/T8659, 3500, D/T8644, 3000, D/T8476, 330, D/T8640, 325, D/T8639, SERVERAID, ADAPTEC, POST, 602, 70G8489, 76H3584, 01K7364, 28L1003, 01K7207, 02K3454, 76H5407, 76H3579, BIOS, FIRMWARE, 3.01, 101686

	Search Keywords	PSY2, NETFINITY, PCSERVER, UNCLASSIFIED, 7000-M10, D/T8680, 7000, D/T8651, 5500-M10, D/T8661, 5500, D/T8660, 5000, D/T8659, 3500, D/T8644, 3000, D/T8476, 330, D/T8640, 325, D/T8639, SERVERAID, ADAPTEC, POST, 602, 70G8489, 76H3584, 01K7364, 28L1003, 01K7207, 02K3454, 76H5407, 76H3579, BIOS, FIRMWARE, 3.01, 101686
	Hint Category	Retain
	Date Created	15-02-99
	Last Updated	12-04-99
	Revision Date	12-04-2000
	Brand	IBM PC Server
	Product Family	Netfinity 3000, Netfinity 3500, Netfinity 5000, Netfinity 5500, Netfinity 5500 M10, Netfinity 7000, Netfinity 7000 M10, PC Server 310, PC Server 325, PC Server 330
	Machine Type	8476, 8644, 8659, 8660, 8661, 8651, 8680, 8639, 8640
	Model
	TypeModel
	Retain Tip (if applicable)	H165853
	Reverse Doclinks and Admin Purposes	Date last altered: A99/03/24