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Service Hints & Tips

Document ID: MCGN-3V9GCZ

Netfinity 5500 - Video adapters not supported by secondary PCI bus

Applicable to: World-Wide

SYMPTOM:
One or more of the following conditions occur:

- Unrecognizable characters displayed on monitor screen during / after boot.
- Blank monitor screen during / after boot.
- System hangs at boot.

PROBLEM ISOLATION AIDS:
All of the following must be true for this tip to apply:

- The system is a Netfinity 5500 server Type 8660 model 11U, 1RU, 41U, 4RU, 11X, 1RX, 41X, 4RX.
- A supported video adapter is located in one of the secondary PCI bus slots (Slots 1-4).
- The monitor is connected to the video adapter.
- The monitor and video adapter are considered to be good.

FIX:
Move the video adapter to a primary PCI slot. If a primary PCI slot is not available, and a video adapter is required (in addition to the Onboard Video Controller), then install an ISA Video Adapter.

DETAILS:
The secondary PCI bus will not support a video adapter.

SAS KEYWORDS:
PSY2, UNCLASSIFIED, D/T8660, NETFINITY, 5500, SERVER, VIDEO, ADAPTER, SECONDARY, PCI, SLOT 1, SLOT 2, SLOT 3, SLOT 4, BUS

Search Keywords

PSY2, UNCLASSIFIED, D/T8660, NETFINITY, 5500, SERVER, VIDEO, ADAPTER, SECONDARY, PCI, SLOT 1, SLOT 2, SLOT 3, SLOT 4, BUS

Hint Category

Retain

Date Created

08-06-98

Last Updated

25-08-98

Revision Date

21-08-99

Brand

IBM PC Server

Product Family

Netfinity 5500

Machine Type

8660

Model

11U; 11X; 41U; 41X; 1RU; 1RX; 4RU; 4RX; 42U; 42X; 51U; 51X; 52U; 52X; 5RU; 5RX; 4SU; 4SX; 5SU; 5SX

TypeModel

Retain Tip (if applicable)

H163830

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Date last altered:, A98/06/02, Owning B.U.: USA, USA=A, EMA=A, AFE=A