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Service Hints & Tips

Document ID: DSET-3EANMP

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Aptiva - Disk space error occurs when installing QuickTime software

Applicable to: World-Wide

Symptom:
A disk space error will occur during the installation of CD Extra if the customer has previously installed an application that needed Quick Time software, for example: BodyWorks. The Error will occur during the QuickTime Installation of CD Extra. This error may occur on other software applications which utilize QuickTime

Problem:
QuickTime installation program which detects the existence of the Quick Time directory and then reports error.

Solution:
Click on OK and bypass the error. The CD Extra application will work fine.

Steps to replicate:
1. Install BodyWorks or another application that uses QuickTime.
2. Install CD Extra.
3. During the QuickTime portion of the installation, the disk space error will occur.

Search Keywords

Hint Category

Software Installation/Configuration, Error Messages, Entertainment Software

Date Created

14-02-97

Last Updated

10-12-98

Revision Date

10-12-99

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2159, 2161, 2162, 2176

Model

TypeModel

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