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Service Hints & Tips |
Document ID: LWIK-3QJTTD |
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This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
TP 760EL/ELD - ECA002 Thermal Base Pad for even heat transfer
Applicable to: World-Wide
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Record number: |
H136053 |
Service code: |
33 |
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Device |
D/T9547 |
Parts source: |
LOC |
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ECA number |
ECA002 |
Publishing flag: |
R |
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EC number: |
ECF00499 |
Hit count |
UHC00157 |
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Mandatory: |
N |
Success count: |
USC0000 |
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Automatic shipment: |
N |
Publication code: |
PC40 |
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Availability date: |
97/01 |
Date created: |
O97/01/08 |
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Plant of control: |
23 |
Date last altered: |
A98/11/19 |
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Tip key: |
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Owning B.U.: |
USA |
Abstract:
9547 Thermal Base Pad for Even Heat Transfer
Purpose:
A new option has been developed to evenly transfer any heat that escapes through the bottem of the 760 ThinkPad.
The repair policy for this ECA is "Fix on Contact".
Features:
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Type, Model, Stage |
With B/M |
Machines Affected |
B/M to be |
Service Hours |
System Hours |
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9547 |
B/M9999999 |
MOD U48 U4F U6F U6G U3F U4R U4S U6R U01 U31 U0A U3A U0R U3R |
B/M9999999 |
00.5 |
00.3 |
Physical Check:
Model 760EL/ELD/L/LD systems mentioned in the FEATURES section that have customer complaints of excessive base heat.
Detail:
Because some users prefer to use the 9546 on their lap, IBM has designed a thermal transfer product which is called a "thermoplastic energy transfer pad". This product, when attached to the underside of the unit, evenly transfers any heat that escapes through the bottom of the machine. This is especially useful for customers who use a ThinkPad in their lap and feel uncomfortable with basic heat dissipation that occurs with any mobile computer.
The Thermal Pad Kit, FRU / CRU P/N82H8966, will be given to any customer that feels the base of the system is to warm for use on their lap.
The normal method of delivery in the US and Canada will be by direct shipment to the customer from the IBM Help Center.
NOTE: The above Help Center action does NOT require the use of this ECA.
WORLD WIDE HELP CENTERS THAT SUPPORT CRU SHIPMENT TO CUSTOMERS.
Canada - IBM's HelpPC - 1-800-565-3344
US - IBM PC Company HelpCenter - 1-800-772-2227
Note: This ECA should only be installed during the following situations:
This ECA can be installed by a CE or Dealer following normal ECA terms and conditions if it qualifies under the FEATURES and PHYSICAL CHECK areas and one of the following conditions occur:
1. The customer requires servicer installation instead of a direct CRU (Customer Replaceable Unit) shipment.
2. The IBM geography does not support direct CRU shipments to customers.
Servicers should order the Thermal Pad FRU Kit P/N 82H8966.
Notes :
This ECA will expire December 31, 1999. Order FRUs locally and record all time using Service Code 33, ECA001, other office 990.
This ECA is Non-Billable as long as the ECA is active.
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Search Keywords |
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Hint Category |
ECA, General Information | |
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Date Created |
08-01-98 | |
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Last Updated |
21-12-98 | |
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Revision Date |
21-12-99 | |
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Brand |
IBM ThinkPad | |
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Product Family |
ThinkPad 760L/LD, ThinkPad 760EL/ELD | |
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Machine Type |
9547 | |
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Model |
U48; U4F; U6F; U6G; U3F; U4R; U4S; U6R; U01; U31; U0A; U3A; U0R; U3R | |
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TypeModel |
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Retain Tip (if applicable) |
Retain Tip# H136053 | |
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Reverse Doclinks |