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Service Hints & Tips

Document ID: SSCT-3UML5R

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

Server ECA012 Expiry

Applicable to: EMEA

To all EMEA PSS and Business Partner Servicers:

(CWOs please forward to PSS and Business Partners)

Please note that Server ECA012 will expire 31st October 1998.

This is a very important ECA. It replaces certain Quantum 1Gb and 2Gb files that have a risk of failure. As on any ECA, IBM will compensate the parts and labour, and in this case IBM gets parts compensation from Quantum.

If the files fail, out of warranty, after 31 October, there will be no compensation from Quantum or IBM.

Therefore, please remind all servicers that if they come in contact with the affected servers, they should run the test diskette to see if any files need to be replaced.

Search Keywords

Hint Category

ECA

Date Created

19-05-98

Last Updated

19-05-98

Revision Date

19-05-99

Brand

IBM PC Server

Product Family

PC Server 300, PC Server 500, PC Server 720

Machine Type

8640, 8641, 8642

Model

0N0; 0NJ; 0P0; 0PT; MD0; MDV; MDE; MDL; BMD; ED0; EDV; ED1; EDE; EDL; BED; EE0; EE1; EEE; EEL; BEE; 0E0; 1E0; 2ES; 4ES; 1ER; 2ER; 4ER

TypeModel

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