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Service Hints & Tips

Document ID: JBAR-3PCP32

IBM IntelliStation M Pro (Type 6898) - Server Service error after networking installation

Applicable to: World-Wide

SYMPTOM:

When a user installs Networking after the first Windows NT setup has completed, and restarts the operating system, they are presented with the following, or similar error message:

"Server Service Failed: Insufficient Storage"

PROBLEM ISOLATION AIDS:

This tip applies to the IBM IntelliStation M-Pro, Machine Type 6898, preloaded with WindowsNT 4.0.

If a customer installs Networking after the initial setup of Windows NT (i.e., answering Yes to the prompt "Install Networking at a later time?"), Windows NT prompts for files from drive A:\. The path should be changed to C:\I386 which contains Service Pack 3 (SP3) files.

If the user instead installs files from the \I386 directory on the WindowsNT CDROM included with the system, they will load generic (non-Service Pack) files for the network configuration.

FIX:

If the user has installed the generic (non-Service Pack) files from the CDROM, they must reinstall WindowsNT 4.0 SP3.

Windows NT 4.0 Service Pack 3 can be downloaded from the Microsoft Internet site at the following URL:

http://www.microsoft.com/ntworkstation/

Windows and WindowsNT are trademarks of Microsoft Corporation.


SAS KEYWORDS:
PSY2 PSY2ERR PSY2ADPT PSY2COMM
PSVP PSVPERR PSVPADPT PSY2COMM
D/T6898 6898 UNCLASSIFIED

Search Keywords

Windows NT

Hint Category

Retain, Windows NT

Date Created

01-12-97

Last Updated

09-04-98

Revision Date

08-04-99

Brand

IBM IntelliStation

Product Family

M Pro

Machine Type

6898

Model

all

TypeModel

Retain Tip (if applicable)

H161976

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