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Service Hints & Tips

Document ID: JBAR-3TBSWP

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IBM PC300GL (Type 6561) - CPU fans installed backwards

Applicable to: World-Wide

TEXT:
A small number of IBM PC300GL Series 6561 systems manufactured in Research Triangle Park may contain a CPU cooling fan installed facing in the wrong direction.

Note that IBM PC300GL Series 6591 systems ARE NOT affected.

Based on inspection results, the suspect manufacturing date range is 3/19/98 to 3/24/98.

By model number, the suspect serial number ranges are as follows:

Machine Type - Model

Serial Number Range

6561-32U

23NT883 - 23NX532

6561-34U

23AAZ16 - 23ABN90

6561-34U

23ABX41 - 23ADA84

6561-42U

23GNG03 - 23GNR02

6561-50U

23TXD00 - 23TXZ39

6561-53U

23AAAL7 - 23AAHG8

6561-54U

23BLTH0 - 23BLZP9


Some additional systems may fall outside of these ranges.

Failure symptoms that may be reported by customers can vary from a hung system to intermittent application errors to system shutdowns. Servicers should inspect the orientation of the CPU cooling fan before replacing any hardware when servicing these PC300GL 6561 systems.

In the correct position, the round vendor label on the center of the fan should face the CPU, or rear of the system. The top of the black fan housing also features a molded arrow that should point towards the CPU when in the correct position. In some systems, this arrow may be covered by a bar code label.

If failures persist after confirming the correct orientation of the CPU cooling fan, continue normal problem determination procedures to isolate the failing FRU or application.

SAS KEYWORDS:
PSY2 PSY2PART PSVP PSVPPART
D/T6561 6561 CPU FAN
SERVICER ONLY

Search Keywords

Hint Category

Retain

Date Created

07-04-98

Last Updated

08-04-98

Revision Date

07-04-99

Brand

IBM PC

Product Family

PC 300GL

Machine Type

6561

Model

various

TypeModel

Retain Tip (if applicable)

H163281

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