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Service Hints & Tips |
Document ID: GSMH-3CBGRF |
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This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
IBM ValuePoint - Undetermined problem
Applicable to: World-Wide
Undetermined Problem:
Check the power supply voltages (see ¿Power Supply—).
If the voltages are correct, return here and continue with the following steps:
1. Power-off the computer.
2. Remove or disconnect the following, one at a time:
a. Non-IBM device.
b. External devices (modem, printer, or mouse)
c. Snap-in fan (6384 P60/D)
d. Math coprocessor
e. Overdrive processor
f. Any adapter.
g. Riser card
h. Memory module kits
i. Hard disk drive
j. Diskette drive
3. Power-on the computer.
4. Repeat steps 1 through 3 until you find the failing device or adapter.
If all devices and adapters have been removed, and the problem continues, replace the system board.
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Hint Category |
Hardware Maintenance Information | |
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Date Created |
13-12-96 | |
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Last Updated |
08-05-98 | |
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Revision Date |
30-04-99 | |
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Brand |
IBM PC | |
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Product Family |
ValuePoint | |
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Machine Type |
6381, 6382, 6384, 6387 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
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Reverse Doclinks |