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Document ID: JBAR-3PCLPP

IBM PC300PL - ESS 1868 audio adapter hangs system if not installed

Applicable to: World-Wide

SYMPTOM:

Under Windows NT 4.0, removing an ESS 1868 audio adapter from the system before uninstalling the audio device driver causes the system to hang at the blue WindowsNT startup screen.

PROBLEM ISOLATION AIDS:

None

FIX:

Following the instructions in the user's guide included with the adapter, uninstall the ESS audio device driver, followed by a normal shutdown of Windows NT before removing the adapter from the system.

Windows and Windows NT are trademarks of Microsoft Corporation.


SAS KEYWORDS:
PSY2 PSY2ERR PSY2ADPT PSVP
PSVPERR PSVPADPT D/T6562 D/T6592
6562 6592 66027 66027F_1
UNCLASSIFIED

Search Keywords

ESS

Hint Category

Audio, Retain, Windows NT

Date Created

01-12-97

Last Updated

17-04-98

Revision Date

15-04-99

Brand

IBM PC

Product Family

PC 300PL

Machine Type

6562, 6592

Model

all

TypeModel

Retain Tip (if applicable)

H161957

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