8.823 bytes |
Service Hints & Tips |
Document ID: LWIK-427JUJ |
This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
TP 760L/LD - ECA009 White screen
Applicable to: World-Wide
Record number: |
H165232 |
Service code: |
33 |
Device |
D/T9547 |
Parts source: |
NONE |
ECA number |
EC999999 |
Publishing flag: |
H |
EC number: |
ECF07289 |
Hit count: |
UHC00000 |
Mandatory: |
N |
Success count: |
USC0000 |
Automatic shipment: |
N |
Publication code: |
PC40 |
Availability date: |
98/11 |
Date created: |
O98/10/13 |
Plant of control: |
24 |
Date last altered: |
A98/11/11 |
Tip key: |
|
Owning B.U.: |
USA |
ABSTRACT: 9547 ECA009 - TP760L/LD WHITE SCREEN
PURPOSE:
Replace a 760L and 760LD TFT LCD failing with a "White Screen" symptom when a physical check criteria is met.
This ECA is classified as "FIX ON FAIL" only!
FEATURES:
Type, Model, Stage |
|
Machines Affected |
B/M |
|
|
9547 |
B/M9999999 |
All ThinkPad 760L/LD |
B/M9999999 |
00.3 |
00.1 |
PHYSICAL CHECK:
This ECA only covers the replacement of LCD FRU Assembly P/N 46H5355 10.4 inch TFT color LCD used on ThinkPad 760L and 760LD.
To be eligible for this ECA, the machine must meet ALL criteria.
1. ThinkPad 760L and 760LD only are eligible.
* LCD FRU Assembly is P/N 46H5355. No other LCD FRUs are eligible.
2. The ThinkPad's LCD continuously or intermittently exhibits a symptom of:
- LCD screen is completely white or grey. External CRT video is OK.
3. The LCD assembly shows no signs of physical damage due to mishandling.
MACHINES AFFECTED:
All models of Thinkpad 760L and 760LD
PREREQUISITES:
To Install B/M |
ECA Required |
EC Required |
Physical check for prerequisites |
B/M9999999 |
ECA999 |
EC999999 |
This section is not applicable |
To Install B/M |
ECA Required |
Machine Type |
Comments |
B/M NONE |
ECA999 |
9999 |
This section not applicable |
CONCURRENT:
To Install B/M |
ECA Required |
Machine Type |
Comments |
B/M NONE |
ECA999 |
9999 |
This section not applicable |
The failure is caused by an intermittent connection within the LCD assembly and occurrences may increase by opening and closing the LCD.
All P/N46H5355 FRUs with this condition have been purged from FRU stock. Use current LCD FRU P/N46H5355 to replace defective LCDs.
NOTES:
This ECA's expiration Date is October 31, 1999. Order all FRU parts locally, and record Time and Material to service code 33, ECA 009, and OTHER OFFICE 990.
This ECA is NON BILLABLE as long as the ECA is active.
EMEA CLAIM INFORMATION:
IBM PSS CE's should record all time and parts to Service Code 33, (9547) ECA009, Other Office 990.
EMEA BUSINESS PARTNERS:
Refer to Warranty Claim System;
Use Emergency Claim 5 (ECA) and enter into CPPS:
ECA Number 009
Machine Type 9547.
Search Keywords |
| |
Document Category |
ECA, Display/Monitor | |
Date Created |
13-11-98 | |
Last Updated |
13-01-99 | |
Revision Date |
21-12-99 | |
Brand |
IBM ThinkPad | |
Product Family |
ThinkPad 760L/LD | |
Machine Type |
9547 | |
Model |
Various | |
TypeModel |
| |
Retain Tip (if applicable) |
| |
Reverse Doclinks |