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Document ID: RMIE-389GMN |
IBM PC340 - ProShare uninstall does not remove all files
Applicable to: World-Wide
Symptom :
IBM PC 340 Series 6560 systems preloaded with Microsoft Windows 95 and ProShare may leave some product files on the hardfile after executing the ProShare Uninstall program.
Problem Isolation Aids :
The files left by the ProShare Uninstall program will be left in the C:\PROSHARE directory. The files remaining may be ARPSDATA.DLL and PSAREG.EXE. These files remain due to the ProShare application sharing these files with other applications.
Fix :
To completely remove the ProShare application, perform the Uninstall program and check for the presence of the C:\PROSHARE directory. If the directory and files still remain, delete the files, then remove the directory manually.
SAS Keywords :
PSVP PSY2 PSVPPROG PSY2PROG
PSVPERR PSY2ERR 49663 PC 300
IBMPC
Search Keywords |
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Hint Category |
Retain, Preloaded Software | |
Date Created |
05-08-96 | |
Last Updated |
18-03-99 | |
Revision Date |
15-03-2000 | |
Brand |
IBM PC | |
Product Family |
PC 340 | |
Machine Type |
6560 | |
Model |
all | |
TypeModel |
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Retain Tip (if applicable) |
H133503 | |
Reverse Doclinks |