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Service Hints & Tips

Document ID: LWIK-42YQXJ

TP 600,770 - ACP modem dials without checking for dial-tone

Applicable to: World-Wide

SYMPTOM:
The ACP modem will dial even when no phone line is connected or when the line is in use (no dial-tone). This occurs even if the check for dial-tone is enabled.

CONFIGURATION:
This operation has been verified to occur on the ThinkPad 600 series and 770 series with the ACP X2 modem software, including the latest release of Release 2.36 Build 36.

Note: Not all models of the ThinkPad 770 and 600 come with the ACP modem.

SOLUTION:
Upgrade to the v.90 code by following the instructions on the IBM Support site.

To download the latest drivers for the ThinkPad 600 series, click here.
To download the latest drivers for the ThinkPad 770 series, click here.

ADDITIONAL INFORMATION:
This could cause a problem if an application such as an e-mail program, performs a scheduled dial-in and a shared a phone line is used. The x2 code will dial even if the line is in use.

Search Keywords

Hint Category

Communications

Date Created

08-12-98

Last Updated

26-01-99

Revision Date

26-01-2000

Brand

IBM ThinkPad

Product Family

ThinkPad 600, ThinkPad 600E, ThinkPad 770, ThinkPad 770E/ED, ThinkPad 770X, ThinkPad 770Z

Machine Type

2645, 2646, 9549, 9544

Model

Various

TypeModel

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