Netfinity 3000 / 3500 / 5000 / 5500 / 5500 M10 / 7000 / 7000 M10 - DDS/3 Tape drive 01K1282 requires Firmware update 7.27A

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Document ID: SCOD-43UK74

Netfinity 3000 / 3500 / 5000 / 5500 / 5500 M10 / 7000 / 7000 M10 - DDS/3 Tape drive 01K1282 requires Firmware update 7.27A

Applicable to: World-Wide

Source: RETAIN Tip H001587

Abstract:
DDS/3 Tape drive 01K1282 requires Firmware update 7.27A

SYMPTOMS:
7.27A Firmware provides several fixes and enhancements to improve field performance of the 12/24GB DDS/3 tape drive,
including:

- enhanced recovery procedures for some types of MEDIA errors,
- enhancements to the power on self tests (POST),
- fix for some HANG conditions,
- fix for some SCSI BUS TIME-OUTS,
- fix for some types of LOST POSITION errors,
- fix for some types of REEL MOTOR errors,
- improved END OF MEDIA handling,
- significant enhancements to DDS/2 compatibility.

PROBLEM ISOLATION AIDS:
- IBM 12/24GB DDS/3 tape drive (p/n01K1282)

- The firmware of the tape drive is below 7.27A

FIX:
7.27A firmware files and a SCSI Bus download utility are available at the following URL:

http://www.pc.ibm.com/us/files.html

then search for "dds/3" - file name is 1224V727.EXE.

WORKAROUND:
No workaround available, firmware upgrade is highly recommended to resolve intermittent customer problems. In most cases, this fix should be applied BEFORE replacing customer's drive.

SAS KEYWORDS:
PSY2, D/T8680, NETFINITY, UNCLASSIFIED, 01K1282, TAPE, DRIVE, RG7769, 7.27A, FIRMWARE, 12/24, DDS, 12/24GB, DDS/3HANG, HANG, TIME-OUT, LOST, POSITION, REEL, MOTOR, MEDIA, D/T8651, D/T8661, D/T8660, D/T8659, D/T8644, D/T8476

Search Keywords

PSY2, D/T8680, NETFINITY, UNCLASSIFIED, 01K1282, TAPE, DRIVE, RG7769, 7.27A, FIRMWARE, 12/24, DDS, 12/24GB, DDS/3HANG, HANG, TIME-OUT, LOST, POSITION, REEL, MOTOR, MEDIA, D/T8651, D/T8661, D/T8660, D/T8659, D/T8644, D/T8476

Hint Category

Retain

Date Created

05-01-99

Last Updated

14-01-99

Revision Date

14-01-2000

Brand

IBM PC Server

Product Family

Netfinity 3000, Netfinity 3500, Netfinity 5000, Netfinity 5500, Netfinity 5500 M10, Netfinity 7000, Netfinity 7000 M10

Machine Type

8476, 8644, 8659, 8660, 8661, 8651, 8680

Model

all

TypeModel

Retain Tip (if applicable)

H001587

Reverse Doclinks
and Admin Purposes

Date last altered: A99/01/04

	Search Keywords	PSY2, D/T8680, NETFINITY, UNCLASSIFIED, 01K1282, TAPE, DRIVE, RG7769, 7.27A, FIRMWARE, 12/24, DDS, 12/24GB, DDS/3HANG, HANG, TIME-OUT, LOST, POSITION, REEL, MOTOR, MEDIA, D/T8651, D/T8661, D/T8660, D/T8659, D/T8644, D/T8476
	Hint Category	Retain
	Date Created	05-01-99
	Last Updated	14-01-99
	Revision Date	14-01-2000
	Brand	IBM PC Server
	Product Family	Netfinity 3000, Netfinity 3500, Netfinity 5000, Netfinity 5500, Netfinity 5500 M10, Netfinity 7000, Netfinity 7000 M10
	Machine Type	8476, 8644, 8659, 8660, 8661, 8651, 8680
	Model	all
	TypeModel
	Retain Tip (if applicable)	H001587
	Reverse Doclinks and Admin Purposes	Date last altered: A99/01/04