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Document ID: JBAR-3SPPH2 |
IBM IntelliStation M Pro (Type 6898) - Microsoft Desktop Management conflicts with LANDesk
Applicable to: World-Wide
SYMPTOM:
After uninstalling Microsoft Desktop Management via the Install/Uninstall tab in "Add/Remove Programs," attempting to install LANDesk Client Manager returns an error message stating that Microsoft Desktop Management is still installed.
PROBLEM ISOLATION AIDS:
This tip applies to IBM IntelliStation M-Pro Series 6898 systems preloaded with Windows 95 OSR 2.x.
FIX:
LANDesk Client Manager is incompatible with Microsoft Desktop Management.
Microsoft Desktop Management must be uninstalled via the following steps:
1. Reboot the system and press <F5> to start Windows in Safe Mode.
2. Click the Start button, then go to Settings, Control Panel.
3. Double click "Add/Remove Programs" icon.
4. Click the Windows Setup tab.
5. Double click "Accessories."
6. Uncheck the Desktop Management box and click OK.
7. Restart Windows 95.
Windows and Windows 95 are trademarks of Microsoft Corporation.
SAS KEYWORDS:
PSY2 PSY2ERR PSY2MISC PSVP
PSVPERR PSVPMISC LDCM MDM
87992 87992F_1 D/T6898 6898
UNCLASSIFIED
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Search Keywords |
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Hint Category |
Windows 95 | |
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Date Created |
18-03-98 | |
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Last Updated |
31-03-98 | |
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Revision Date |
18-03-99 | |
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Brand |
IBM IntelliStation | |
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Product Family |
M Pro | |
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Machine Type |
6898 | |
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Model |
various | |
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TypeModel |
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Retain Tip (if applicable) |
H162996 | |
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