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Service Hints & Tips |
Document ID: MMER-46KLVJ |
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IBM IntelliStation Z Pro (Type 6865) - VCORE errors reported in UMA/LDCM
Applicable to: World-Wide
Symptom:
IntelliStation Z Pro type 6862 systems running UMA/LDCM (Universal Management Agent, LanClient Control Manager) may report erroneous VCORE (Core Voltage) errors. When using UMA/LDCM while checking the PC Health, under the power supply an error may be reported by the VCORE reading. This is most likely a false error due to a failing Dallas Semiconductor DS1780E IC Chip.
Problem isolation aids:
Visually inspect the IC chip on the system board in socket U12E1, which is located on the lower left side of the system board, approximately 2 inches above the battery. If the information on the IC Chip is (DS1780E) Dallas Semiconductor, this tip applies. This tip does not apply to system boards that contain the Nation Semiconductor (LM81CIM-5X), or the Analog Devices (ADM92-40ARU or AD51/035) chip.
Fix:
Replace the system board with FRU P/N 00N3272.
Notes:
Contact your appropriate geography's HelpCenter, (e.g. in the U.S., contact the IBM HelpCenter at 1-800-772-2227).
The "Worldwide HelpCenter Phone List" is available at the following URL: http://www.pc.ibm.com/support?page=YAST-3P2QYL.
SAS KEYWORDS:
6865 VCORE UMA LDCM
DS1780E T2 LM81 ADM92
AS51/035 POWER SUPPLY SERVICER ONLY
H166179
Search Keywords |
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Document Category |
Retain, System Boards | |
Date Created |
02-04-99 | |
Last Updated |
02-04-99 | |
Revision Date |
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Brand |
IBM IntelliStation | |
Product Family |
Z Pro | |
Machine Type |
6865 | |
Model |
All | |
TypeModel |
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Retain Tip (if applicable) |
H166179 | |
Reverse Doclinks |