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9.690 bytes |
Service Hints & Tips |
Document ID: BJON-3QHCF4 |
PC Server 520 - Hardware / software conflicts (8641-EZ0, EZV, EZL, EZS, EZE)
Applicable to: World-Wide
Type 8641 Models EZ0, EZV, EZL, EZS, EZE
If a hardware configuration error is detected, a configuration error message appears after the server completes POST, but before the operating system starts. You can bypass the error or start one of the configuration utility programs. Press F1 to bypass the error and load the operating system. Press F2 to start the Setup program. To start the EISA Configuration Diskette, insert the diskette in the diskette drive and press F1.
The Setup program and the EISA Configuration program configure only the system hardware. These programs do not consider the requirements of the operating system or the application programs.
Resolving Hardware Configuration Conflicts:
Use the following information to help resolve hardware configuration conflicts:
1. Run the Setup program to view and change resources used by the system board functions. Record the current settings before making any changes. (See 'Setup Program (Type 8641)— for instructions.)
2. Determine which adapter or device is causing the error. The EISA Configuration program specifies how the server checks for resource conflicts. Initially, this verification mode is set to automatic. When the mode is set to automatic, the EISA Configuration program tries to resolve configuration conflicts for you. Use the Advanced selection of the EISA Configuration Diskette's View or edit details screen to change the setting (see 'Using EISA Configuration Diskette Advanced Function— ).
If the automatic verification mode is set, the configuration program attempts to resolve conflicts for you. However, this might disable adapters or system board features. For example, if you choose IRQ 4 for an adapter, the program disables Serial Port 1, which uses IRQ 4. If this happens, and you do not want this feature disabled, choose another IRQ for the adapter.
If you set the verification mode to manual , the configuration utility program does not try to resolve a conflict. Instead, you have to determine if a resource conflict has occurred and then resolve the conflict. When the verification mode is set to manual, an asterisk (*) appears on the View or edit details screen next to adapters in conflict.
If the EISA Configuration program cannot resolve a configuration error, it deactivates the adapter and displays the deactivated status ( <> ) on the View or edit details screen. Use the Advanced selection of the EISA Configuration Diskette's View or edit details screen to update or copy the server's system configuration information file (see 'Using EISA Configuration Diskette Advanced Function— ).
3. Change configuration resource allocations. Use the built-in Setup program to view or change system board resource allocations. Use the Advanced selection of the EISA Configuration Diskette's View or edit details screen to view the available or the used system resources (see 'Using EISA Configuration Diskette Advanced Function— ). Use the Edit Changes selection to change resource allocations for complex configurations.
4. Change adapter jumpers or switches. Jumpers and switches define the system resources that a device can use. If the settings are incorrect or set to use a resource that cannot be shared, a conflict occurs and the device remains deactivated by the configuration program. Use the EISA Configuration Diskette's Step 4, Examine switches or print report screen to verify switches (see - 'Making Menu Selections' -). Read the documentation supplied with the device.
5. Change system board jumpers or switches. Remove the cover; then, refer to the system-board diagram inside the server.
6. Remove the device or adapter. Some configurations are not supported (for example, you cannot operate the server with two ISA SVGA adapters installed).
Resolving Software Configuration Conflicts:
The memory-address space and interrupt levels (IRQs) used by some hardware options might conflict with addresses defined for use through application programs or the EMS. (EMS is used only with DOS.)
If there is a conflict, one or more of the following conditions might exist:
- The system cannot load the operating system.
- The system does not work.
- An application program does not operate, or it returns an error.
- Screen messages indicate a conflict exists.
You can resolve conflicts by changing either the software or the hardware configuration.
Note:
Start the EISA Configuration Diskette to view the addresses used by the system board functions. Use the Advanced function of Step 3, View or edit details to view the addresses used by the adapters. (See 'Using EISA Configuration Diskette Advanced Function— for instructions.)
The best way to resolve memory-address conflicts is to change the addresses used by the application program or the device driver. To do this, use the EISA Configuration program.
If a device driver is causing a memory-address conflict, refer to the operating-system documentation or the documentation supplied with the device drivers.
Type 8641 Models EZ0, EZV, EZL, EZS, EZE
If a hardware configuration error is detected, a configuration error message appears after the server completes POST and before the operating system is loaded. You can bypass the error by pressing Esc while the error message is displayed. The Configuration/Setup utility program configures only the system hardware. The program does not consider the requirements of the operating system or the application programs.
Resolving Hardware Configuration Conflicts: Use the following information to help resolve hardware configuration conflicts:
1. Run the Configuration/Setup utility program to view and change resources used by the system board functions. Record the current settings before making any changes. (See 'Setup Program (Type 8641)— for instructions.)
2. Determine which adapter or device is causing the error.
3. Change configuration resource allocations. Use the built-in Configuration/Setup utility program to view or change system board resource allocations. Jumpers and switches define the system resources a device uses. If the settings are incorrect or set to use a resource that cannot be shared, a conflict occurs and the device will remain deactivated by the configuration program.
4. Change system board jumpers or switches. Refer to the system-board diagram inside the server or 'System Board Jumpers'.
5. Remove the device or adapter. Some configurations are not supported (for example, you cannot operate the server with two PCI SVGA adapters installed).
Resolving Software Configuration Conflicts:
The memory-address space and interrupt levels (IRQs) used by some hardware options might conflict with addresses defined for use through application programs or the EMS. (EMS is used only with DOS.)
If a conflict exists, one or more of the following conditions might exist:
- The system cannot load the operating system.
- The system does not work.
- An application program does not operate, or it returns an error.
- Screen messages indicate a conflict exists.
You can resolve conflicts by changing either the software or the hardware configuration.
Note
Start the Configuration/Setup utility program to view the addresses used by the system board functions.
Changing the Software Configuration:
The best way to resolve memory-address conflicts is to change the addresses used by the application program or the device driver. This can be done by using the Configuration/Setup utility program.
If a device driver is causing a memory-address conflict, refer to the operating-system documentation or the documentation supplied with the device drivers.
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Hint Category |
Configuration, Hardware Maintenance Information | |
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Date Created |
16-08-96 | |
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Last Updated |
30-09-98 | |
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Revision Date |
29-09-99 | |
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Brand |
IBM PC Server | |
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Product Family |
PC Server 520 | |
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Machine Type |
8641 | |
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Model |
EZ0; EZV; EZL; EZS; EZE | |
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Retain Tip (if applicable) |
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Reverse Doclinks |