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Service Hints & Tips

Document ID: GSMH-3D4EK4

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

TP 510 - General Checkout

Applicable to: World-Wide

General Checkout:

Important:
The Advanced Diagnostics program is shipped on the hard disk drive. An external diskette drive must be attached to the computer to run the diagnostics program from a diskette. The Advanced Diagnostics diskette, part number S83G8095, contains the same Advanced Diagnostics program shipped on the hard disk drive. If the diagnostics are not on the hard disk drive and an external diskette drive is not attached to the computer, do the following.

1. Run the POST (Power-On Self Test).
2. If you receive an error, go to ¿Symptom-to-FRU Index—.
3. If you suspect an undetermined problem, go to ¿Undetermined Problems—.

1. Power-off the computer and all external devices.
2. Check all cables and power cords for correct connection.
3. If you are going to run the advanced diagnostics from the diskette drive; insert the Advanced Diagnostics diskette into the
diskette drive, then continue with step 4
If you are going to run advanced diagnostics from the hard disk drive, go to step 6.
4. Power-on all external devices.
5. Power-on the computer and check for one short beep at the end of POST with a clear and readable diagnostics menu displayed. If you did not get the correct responses, go to ¿Symptom-to-FRU Index—.

If you received the correct responses, go to step 12.
6. Power-on all external devices.
7. Power-on the computer and check for one short beep at the end of POST with a clear and readable diagnostics menu displayed.
If you did not get the correct responses, go to ¿Symptom-to-FRU Index—.

Note:
The following two steps are important because they prevent programs which might affect the diagnostic tests from being loaded into memory.

8. When the message Starting PC DOS appears, press F5.
9. When the DOS prompt appears, type cd c:\thinkpad\diags
10. Press Enter.
11. Type command
12. Press Enter to start the advanced diagnostics; then, continue with the next step.
13. Run the advanced diagnostics tests. For information on how to disable the password, see ¿Power-On Password Override—.
14. Find your symptom below, then go to the appropriate page. Otherwise, see ¿Symptom-to-FRU Index—, then go to
¿Undetermined Problems—.

Symptom

Go to ...

Error Code or Message

¿Symptom-to-FRU Index—

Configuration Problem

¿Checking the Installed Devices List—

Power Problem

¿Power Systems Checkout—

Memory Problem

¿Memory Checkout—

TrackPoint II Problem

¿TrackPoint II Checkout— on -'TrackPoint II Checkout' -


Note:
For information about diagnostics, error messages, passwords, and other tests and service checks, go to ¿Related Service Procedures—.

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Hardware Maintenance Information

Date Created

07-01-97

Last Updated

15-04-98

Revision Date

09-04-99

Brand

IBM ThinkPad

Product Family

ThinkPad 510

Machine Type

2604

Model

Various

TypeModel

Retain Tip (if applicable)

N/A

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