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3.306 bytes |
Service Hints & Tips |
Document ID: GSMH-3FKJR2 |
IBM ValuePoint - Serial port failures on 6381 and 6384 P60/D
Applicable to: World-Wide
Symptom:
PS ValuePoint 6381 and 6384 P60/D systems may experience communication failures or system hangs when using a device attached to either of the two serial ports.
Problem Isolation Aids:
The failure may occur using DOS, Windows 3.1, Windows for Workgroups or OS/2 2.x applications. Failures may be observed if the PS ValuePoint is powered on prior to the serial device. The serial device may fail to function or hang the system during the initial attempt at using the device, or may function on the first attempt then fail on subsequent tries.
Detail:
Powering the system on first may put the hardware in a condition, causing some applications to run in a loop trying to clear the register. This will give the appearance of a failing serial device, application or system hang.
Fix:
A fix has been developed in the form of a patch for DOS, Windows 3.1 and Windows for Workgroups.
Double-Click on the links to obtain the proper patch diskette:
DOSSMC.ZIP - DOS Double-Click here to obtain this diskette: 
WINSMC.ZIP - WINDOWS 3.1 Double-Click here to obtain this diskette:
WINWGSMC.ZIP - WINDOWS FOR WORKGROUPS Double-Click here to obtain this diskette:
The OS/2 patch is available by contacting the OS/2 support centre at (800)992-4777, US Only. The APAR number used to address this problem is PJ3341. Each patch diskette contains a "README" file with installation instructions.
Keywords:
PSVP PSY2 PSVPBRD PSY2BRD
PSVPERR PSY2ERR PSVPCOMM PSY2COMM
PSY2PROG PSVPPROG PS VP VALUE POINT
COM1 COM2 COM3 COM4
D/T6381 6381
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Hint Category |
Retain | |
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Date Created |
25-07-95 | |
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Last Updated |
19-05-98 | |
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Revision Date |
30-04-99 | |
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Brand |
IBM PC | |
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Product Family |
ValuePoint | |
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Machine Type |
6381, 6384 | |
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Model |
various | |
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TypeModel |
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Retain Tip (if applicable) |
H123471 | |
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Reverse Doclinks |