|
59.865 bytes |
Service Hints & Tips |
Document ID: RJJR-3QVSZE |
TP 310E/ED, 315ED - Product Announcement (refresh models)
Applicable to: World-Wide
IBM's line of ThinkPad 310E/310ED notebooks increases its power and capacity again. Compared to the existing 310,315E/ED ThinkPads that have (1.6GB,133MHz Pentium processor w/MMX, 16MB, 12.1 SVGA DSTN, NiMH, 10X CD-ROM),the IBM ThinkPad 310E/310ED offers a 166MHz(1) Pentium(R) processor with 256KB L2 cache and MMX(TM) technology, plus a user-upgradeable 2.1GB(2) hard disk drive (HDD). ThinkPad 310ED models have a 20X maximum variable speed CD-ROM.
These are the most affordable ThinkPad systems that IBM offers. The great price, ultimate portability, and upgraded technological features of these notebooks will appeal to first-time users or experts, home or business users, small or large enterprises, and students or professionals.
INTENDED CUSTOMERS
The ThinkPad 310E/310ED is for individuals, students, and home-based customers that typically shop in a retail channel for an affordable mobile PC multimedia solution that they can use wherever they go.
These entry level ThinkPad notebooks are ideal for students and home based customers who need an affordable portable PC that allows them the flexibility to work at home, school, or even while on vacation.
For EMEA Models without the standard 20X maximum variable speed CD-ROM can be optionally dealer upgraded.
Customers have a choice between 16MB(2) or 32MB of 64-bit EDO memory as standard (customer-upgradeable to a maximum of 64MB) and a high-quality,ergonomic wrist-rest keyboard with the IBM TrackPoint III pointing device. The audio subsystem supported is Sound Blaster Pro.
The ThinkPad 310E/310ED system features a bright extra large 12.1-inch (measured diagonally) SVGA TFT (Thin Film Transparency) or DSTN (Dual Speed Twisted Nematic) display.
The IBM ThinkPad 310E for Japan offers a 150MHz Pentium processor with a user-gradeable 1.6GB HDD. This system also has an 11.3-inch SVGA TFT (measured diagonally) display.
All systems have Microsoft(+) Windows(+) 95 operating system software.
Notes -
(1): MHz only measures internal clock speed, not application performance. Many factors affect application performance.
(2): MB = one million bytes and GB = one billion bytes when referring to hard disk drives. Accessible capacity may vary.
US AND CANADA RETAIL MACHINES
|
Description |
Part Number |
Machine Type |
Model |
|
ThinkPad 310ED (2.1GB, |
2600B0U |
2600 |
B0U |
|
Description |
Part Number |
Machine Type |
Model |
|
ThinkPad 310ED (2.1GB, |
2600B0A |
2600 |
B0A |
|
Description |
Part Number |
Machine Type |
Model |
|
ThinkPad 310E (2.1GB, |
2600A00 |
2600 |
A00 |
|
Description |
Part Number |
Machine Type |
Model |
|
ThinkPad 310ED (2.1GB, |
2600B00 |
2600 |
B00 |
|
Description |
Part Number |
Machine Type |
Model |
|
ThinkPad 310E (2.1GB, |
2600C00 |
2600 |
C00 |
|
Description |
Part Number |
Machine Type |
Model |
|
ThinkPad 310E (2.1GB, |
2600C0J |
2600 |
C0J |
|
Description |
Part Number |
Machine Type |
Model |
|
ThinkPad 315ED (2.1GB, |
2600D0J |
2600 |
D0J |
|
Description |
Part Number |
Machine Type |
Model |
|
ThinkPad 315E (2.1GB, |
2600E0J |
2600 |
E0J |
|
Description |
Part Number |
Machine Type |
Model |
|
ThinkPad 310E(1.6GB, 150MHz Pentium processor w/MMX,16MB,11.3 SVGA TFT,NiMH) |
02K7188 |
2600 |
60J |
|
Description |
Part Number |
Machine Type |
Model |
|
ThinkPad 310E (2.1GB, |
2600D0A |
2600 |
D0A |
THINKPAD 310E/310ED FEATURES
LCD DISPLAY
This systems come with an SVGA 12.1-inch (measured diagonally) TFT or DSTN or an 11.3-inch (measured diagonally) TFT display, which provides superior viewing capability and helps lessen the glare indoors.
1) DSTN (VRAM : 1MB)
LCD External Monitor
|
Resolution |
DSTN |
85Hz |
86iHz |
75Hz |
60Hz |
56Hz |
|
640 x 480 |
64K |
64K |
na |
64K |
16M |
na |
|
800 x 600 |
256 |
256 |
64K |
64K |
na |
64K |
|
1024 x 768 |
256* |
256* |
256 |
256 |
256 |
256 |
|
1280x1024 |
16* |
16* |
na |
16 |
na |
na |
*: Virtual Screen
2) TFT (VRAM : 2MB)
LCD External Monitor
|
Resolution |
DSTN |
85Hz |
86iHz |
75Hz |
60Hz |
56Hz |
|
640 x 480 |
16M |
64K |
na |
64K |
16M |
na |
|
800 x 600 |
64K |
64K |
na |
64K |
64K |
64K |
|
1024 x 768 |
256* |
256 |
256 |
256 |
256 |
na |
|
1280x1024 |
16* |
na |
16 |
na |
na |
na |
*: Virtual Screen
KEYBOARD AND TRACKPOINT III
The wrist-rest keyboard with integrated TrackPoint III pointing device offers premier ease-of-use ergonomics. Function key capability allows quick access to system functions, such as power management control. The TrackPoint III is an enhanced TrackPoint II with an improved non-slip TrackPoint cap and more accurate pointing capability through improved software.
PROCESSOR
The systems have 166MHz Pentium processors with MMX technology that have 256KB L2 cache
MEMORY
The IBM ThinkPad 310E/310ED system is designed to use non-parity, 64-bit EDO SO DIMM memory. Standard memory is 16MB or 32MB that can be expanded to a maximum of 64MB with 16MB or 32MB cards. Systems with a 16MB card in the first slot can be upgraded with a 32MB card. Adding a second 32MB card in the second slot yields 64MB memory.
PCMCIA
The Type III slot can accommodate either two Type I, two Type II, or one Type III PC card. CardBus PC Card and Zoomed Video Port PC Card (only lower slot) are supported.
STORAGE
The systems have a high capacity 2.1GB HDD that is optionally user upgradeable. The 1.44MB FDD is standard and is external on CD-ROM models.
CD-ROM: ThinkPad 310ED systems have 20X maximum variable speed CD-ROMs.
For EMEA, ThinkPad 310E systems can be optionally dealer-service upgraded with a 20X maximum speed CD-ROM.
AUDIO
The audio subsystem supports multi-media applications that are enhanced with 16-bit stereo audio that is Sound Blaster Pro-compatible, built-in stereo speakers, and a fast speed CD-ROM device. The systems are equipped with three jacks. One is for an external stereo speaker or a headphone. Another jack is for a microphone. The last is for a stereo
line in. Audio volume control is handled by a Hot Key.
VIDEO
All systems have PCI bus support with video acceleration, providing exceptional video performance.
PRELOADS
US RETAIL
Microsoft Windows 95
IntelliQuest Registration Mailer
ThinkPad Customization ICON
Lotus SmartSuite 97
Marketing Demo
Ergonomics
PointCast V1.6 (with ThinkPad Channel)
EMEA MACHINES (WINDOWS 95)
Microsoft Windows 95
IntelliQuest Registration Mailer
TP Customization ICON
IBM AntiVirus
YEAR 2000 Compliance
This product is Year 2000 ready. When used in accordance with its associated documentation, it is capable of correctly processing, providing, and/or receiving date data within and between the 20th and 21st centuries, provided all other products (for example, software, hardware, and firmware) used with the product properly exchange accurate date data
with it.
PUBLICATIONS
US
The following publications are available for separate purchase. To order, call the IBM Software Manufacturing Solutions (SMS) Hotline in the area.
The appropriate user's guide and supplement will be shipped with each system.
|
Description |
Order Number |
Part Number |
|
IBM ThinkPad 310ED User's Guide |
SA88-5975-00 |
05K7494 |
|
Publication |
Part No |
|
Hardware Maintenance Manual: ThinkPad 310E/310ED |
05L1766 |
|
Description |
Order Number |
Part Number |
|
Hardware Maintenance Manual |
S05L-1766-00 |
05L1766 |
SERVICE PUBLICATIONS
The following optional chargeable publication is available:
|
Publication |
Part No |
|
Hardware Maintenance Manual: ThinkPad 310E/310ED |
05L1766 |
SPECIFIED OPERATING ENVIRONMENT
PHYSICAL SPECIFICATIONS:
EMEA
|
ThinkPad 310E |
12.1-inch SVGA DSTN |
|
Width: |
298.0 mm (11.7 in) |
|
Depth: |
227.0 mm (8.9 in) |
|
Height: |
50.0 mm (2.0 in) |
|
Weight: |
3.0 kg (6.6 lb) |
|
ThinkPad 310ED |
12.1-inch SVGA DSTN with CD-ROM |
|
Width: |
298.0 mm (11.7 in) |
|
Depth: |
227.0 mm (8.9 in) |
|
Height: |
50.0 mm (2.0 in) |
|
Weight: |
3.1 kg (6.9 lb) |
AP, EMEA
|
ThinkPad 310E |
12.1-inch SVGA TFT |
|
Width: |
298.0 mm (11.7 in) |
|
Depth: |
227.0 mm (8.9 in) |
|
Height: |
50.0 mm (2.0 in) |
|
Weight: |
3.0 kg (6.6 lb) |
AP
|
ThinkPad 310ED |
12.1-inch SVGA TFT with CD-ROM |
|
Width: |
298.0 mm (11.7 in) |
|
Depth: |
227.0 mm (8.9 in) |
|
Height: |
50.0 mm (2.0 in) |
|
Weight: |
3.1 kg (6.9 lb) |
|
ThinkPad 310E |
11.3-inch SVGA TFT |
|
Width: |
298.0 mm (11.7 in) |
|
Depth: |
227.0 mm (8.9 in) |
|
Height: |
50.0 mm (2.0 in) |
|
Weight: |
2.9 kg (6.5 lb) |
Operating: 5 degrees to 35 degrees C (41 degrees to 95 degrees F)
System off: 5 degrees to 43 degrees C (41 degrees to 110 degrees F)
Storage/shipment: -20 degrees to 60 degrees C (-4 degrees to 140 degrees F)
Wet bulb (maximum): 29.4 degrees C (85 degrees F)
Air temperature: 8,000 to 10,000 ft
Operating: 5 degrees to 31.3 degrees C (41 degrees to 88 degrees F)
System off: 5 degrees to 43 degrees C (41 degrees to 110 degrees F)
Storage/shipment: -20 degrees to 60 degrees C (-4 degrees to 140 degrees F)
Wet bulb (maximum): 25.7 degrees C (78 degrees F)
NOTE: The maximum temperature when the system is on is linearly decreased from 8,000 ft to 10,000 ft.
RELATIVE HUMIDITY
Operating: 20% to 80% (without diskette)
Operating: 20% to 80% (with diskette inside unit)
ALTITUDE
10,000 ft maximum (3,048 m)
AGENCY APPROVALS
System unit approvals
FCC Class-B Certified to comply with FCC Rules, Part 15 FCC ID is HLZ315
VCCI CLASS 2
CISPR22 CLASS-B
UL-1950
C-UL C22.2 No. 950
CE MARK
UK-PTT
JATE
ENVIRONMENTAL RELIABILITY: IBM ThinkPads computers are designed, built, and tested for high quality and reliability. When used properly in standard business environments, a ThinkPad system should be a reliable computing asset for many years. However, harsh environments and abuse can damage ThinkPads since they are not intended to withstand extreme
temperatures, dust, shock, or other physical environments. For example,a ThinkPad should not be used in non-stationary environments, such as in-vehicle installations, without additional casting or shock dissipation. IBM warrants that the ThinkPad will conform to its Official Published Specifications when used in a suitable physical operating environment.
For information on rugged computers available from IBM, refer to www.networking.ibm.com/wireless or contact your IBM industry sales specialist. (For additional information about supported environments, refer to the Operating Environment section of this document.)
HARDWARE REQUIREMENTS:
SOFTWARE REQUIREMENTS: The following operating systems are supported. Refer to the LIMITATIONS section for support issues unique to each operating system.
IBM PC DOS 7
Microsoft(+) Windows(+) 95 (OSR2)
Microsoft(+) Windows(+) Version 3.11
MS-DOS(+) Version 6.22
NOTE: Prior versions of these operating systems are not supported, for example, PC DOS 6.3, Microsoft Windows 3.0, and MS DOS 6.0.
LIMITATIONS:
Hot Key functions and their assignment are different. Differences are summarized as follows:
|
HOT Key Function |
IBM ThinkPad 310E/310ED |
Other ThinkPads |
|
HOT Key Function |
Fn + F1 |
None |
|
Brightness/Contrast |
Fn + F2 |
Mechanical |
|
Display Switch |
Fn + F3 |
Fn + F7 |
|
Battery Meter |
Fn + F4 |
Fn + F2 |
|
Audio Volume |
Fn + F5 |
Mechanical |
|
Runtime Setup |
Fn + F6 |
None |
|
Scale Increase |
Fn + Rarrow |
None |
|
Scale Decrease |
Fn + Larrow |
None |
|
Hot Key Icon Escape |
Fn + Esc |
None |
|
Standby |
Fn + F7 (near IBM suspend key) |
Fn + F4 |
|
Hibernation |
Fn + F8 |
Fn + F12 |
|
IBM Standby |
None |
Fn + F3 |
|
Battery meter |
None |
Fn + F2 |
|
Power Mode control |
None |
Fn + F11 |
BIOS setup program is text-based and English only. No NLS and DBCS support.
Video BIOS occupies 48KB of conventional memory area in C0000 - CFFFF. ThinkPad needs 32KB for video. The size of available conventional memory is reduced by 16KB.
Infrared, port replicator and docking stations are not supported.
BIOS has no built-in diagnostics.
Booting from PC Card (ATA/SRAM) is not supported.
Standby and Hibernation power saving modes are supported, but not suspend mode.
Industry setup utility "Notebook Manager" is used for basic functions instead of "ThinkPad Feature." User interface is different from "ThinkPad Feature."
Preloaded OS is limited to WIN95 (OSR2).
OS/2 and Windows NT are not supported.
To make backup diskettes, Microsoft backup utilities in WIN95 are used instead of IBM's diskette factory.
There is no machine serial number in system BIOS ROM.
External display and external keyboard are not available when LCD is closed.
CardBus is not available under native DOS/Windows 3.11 environment.
DOS/WIN 3.11 applications, which assume IREQ3 or IREQ4 (i.e. communication applications), and ZV port cannot run simultaneously.
PCMCIA card is not supported that is not compatible with Phoenix
PCMCIA driver under DOS/WIN 3.11 (i.e. Accton EN2212 Ethernet adapter).
Speaker volume adjusted by Fn key (Fn + F5) does not affect the volume scale controlled by the audio function provided by operating systems.
The socket status of lower slot of PCMCIA connectors is shown at the top of the socket status panel of WIN95 "PC Card Property Panel." (Status of higher slot appears at the bottom.) Needs attention when a PC card is removed.
A newly inserted CardBus PC Card may not be recognized by WIN95; that is, WIN95 may mistake it for a previously installed CardBus PC Card.
When the user starts the computer running WIN95 (OSR2) with a 3Com 3c562 multi-function PC Card inserted, the computer stops responding, or the network is inaccessible. This problem is avoided by disabling the OSR2 "Turn off PC Card modems when not in use" power feature.
To use the modem wake up function, the customer needs to disable the "Turn-off PC-Card modem when not in use" function.
Speaker volume level adjusted by the Hot Key (Fn + F5) is not kept after the computer is restarted.
The diagnostics routine "Execute device self diagnostics / Test:
Drive Diagnostics" of ATADIAG.EXE is not supported for:
PCMCIA Intelligent Flash memory 5MB (85G1212)
PCMCIA Intelligent Flash memory 10MB (85G1220)
PCMCIA Intelligent Flash memory 20MB (85G1224)
PCMCIA Intelligent Flash memory 40MB (85G1228)
3Com EtherLinkIII + Modem 336 PC card is not supported.
NewMedia Bus Toaster PCMCIA is not supported under DOS/Windows 3.11.
PLANNING INFORMATION
CABLE ORDERS: All cables are included with the system.
INSTALLABILITY: This ThinkPad family of systems requires approximately 20 minutes for installation. Installation includes unpacking, setting up, and powering on the system. Additional time is required to install other memory and other optional features.
SECURITY, AUDITABILITY, AND CONTROL
STANDARD SECURITY FEATURES
Electronic Personalization
Passwords
A Power-on Password (POP) protects the system from unauthorized use. If a POP is set, the password prompt appears each time the system is turned on.
A Setup Password provides a higher level of security than the POP. The Password protects the system functions from being used by unauthorized users and protects the hardware configuration from unauthorized modification. The Password prompt appears when the hardware configuration is changed.
OPTIONAL SECURITY FEATURES
The user can attach a Kensington Lock to the keyhole on the back of the computer. This allows the system to be leashed to any convenient fixed point.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
LICENSING:
US, AP, CAN
IBM programs are licensed under the terms and conditions of the IBM License Agreements that ship with the system. Non-IBM programs are available from IBM under the terms provided by the program supplier.
US
WARRANTY SERVICE:
CUSTOMER CARRY-IN REPAIR (CCR) OR THINKPAD EASYSERV
Warranty service for the IBM ThinkPad 310ED will be provided by ThinkPad EasyServ or Customer Carry-in to an authorized dealer/remarketer. ThinkPad EasyServ is a courier repair service in which the ThinkPad system will be picked up at the customer's location and delivered to a IBM designated repair location. The repair location will repair the system and return it to the customer. Charges for the courier service will be paid by IBM.
If information about warranty service or terms and conditions is required, the customer should call the IBM HelpCenter at 800-772-2227, in the U.S. The HelpCenter will assist the user with problem isolation for hardware. Should a hardware problem be identified the HelpCenter will arrange for a courier to pick up the system for overnight delivery (where available) to the repair location. Most repairs should be made the same day the system is received at the repair location. Customers should keep the original shipping carton for shipping to the repair location. If the original shipping carton is not available, the courier will deliver a shipping carton and return to pick up the system for delivery to the repair location.
ThinkPad EasyServ is available in the U.S.A., Canada, and Mexico.
INTERNATIONAL WARRANTY SERVICE:
Customers who travel or need to move products to another country will be able to register the product(s) for IBM International Warranty Service. Upon registering with the International Warranty Service Office (IWSO), IBM will issue an International Warranty Service Certificate that will be honored virtually worldwide, where IBM or IBM resellers sell and service IBM PC products. During the original warranty period, customers will be provided service through the service delivery methods available for their specific IBM system in the servicing country.
For more information on IBM International Warranty Service in the United States and Canada, or to register your IBM PC systems, please contact IBM at 1-800-IWS-7426 (1-800-497-7426). Reference IBM International Warranty Service announcement letter PCC94-516 or HONE announcement 694-028 dated October 17, 1994.
Alternative Service:
IBM ThinkPad EasyServ On-site - 8 a.m. to 5 p.m., Monday through Friday, next business day, excluding holidays. This offering is available as a warranty upgrade for customers that have a minimum of 50 ThinkPads within their enterprise, and are located within a 50 mile radius of selected U.S. metropolitan locations.
Maintenance Service:
CCR OR THINKPAD EASYSERV Maintenance service for the IBM ThinkPad 310E/310ED will be provided by ThinkPad EasyServ or CCR to an authorized dealer/remarketer.
ThinkPad EasyServ - is a courier repair service in which the ThinkPad will be picked up at the customer's location and delivered to an IBM designated repair location. The repaired machine will be returned to the customer. Charges for the courier service will be paid by IBM.
ThinkPad EasyServ Plus - provides IBM ThinkPad EasyServ repair service for two years or four years after the product limited warranty has ended. The four year option provides up to five years of service from the date of product purchase. ThinkPad EasyServ Plus must be purchased during the original product limited warranty period.
ThinkPad EasyServ On-site - 8 a.m. to 5 p.m., Monday through Friday, next business day, excluding holidays. This offering provides onsite service during the warranty period and for two years or four years providing up to five years of service from the date of product purchase. EasyServ On-site is available to customers that have a minimum of 50 ThinkPads within their enterprise, and are located within a 50 mile radius of selected U.S. metropolitan locations. ThinkPad EasyServ On-site must be purchased during the original product limited warranty period.
In the U.S.A., this is only available through ThinkPad EasyServ.
US, AP, CAN
WARRANTY SERVICE: CCR to an authorized IBM dealer or ThinkPad EasyServ
ALTERNATE SERVICE: CCR or ThinkPad EasyServ
MAINTENANCE SERVICE: CCR or ThinkPad EasyServ
RENTAL SERVICE: None
USAGE PLAN MACHINE: No
IBM HOURLY SERVICE RATE CLASSIFICATION: One
VOLUME MAINTENANCE OPTION:
MID-RANGE SYSTEM OPTION:
CORPORATE SERVICE OPTION:
EXTENDED MAINTENANCE OPTION: No
CENTRAL FACILITY MAINTENANCE SERVICE (CFMS) OPTION: No
When a type of service involves the exchange of a Machine part, the replacement may not be new, but will be in good working order.
RENTAL OFFERING: No
PRODUCT AVAILABLE: Yes
FIELD-INSTALLABLE FEATURES: Yes
MODEL CONVERSIONS: No
CUSTOMER SET UP: Yes
GRADUATED CHARGES: No
LICENSED INTERNAL CODE: No.
ADDITIONAL EXTERNAL ATTACHMENT
IBM THINKPAD 310E/310ED COMPATIBILITY:
Tests are run on a large number of commonly used and available hardware options for compatibility with its ThinkPad systems, using supported operating systems and configurations. In general, the user can expect that most IBM and vendor hardware options designed to run with supported operating systems, Intel-compatible system architectures and supported standard I/O interfaces to be compatible with the ThinkPad system. Some configurations, however, may not be compatible.
IBM does not warrant or support vendor hardware options, nor guarantee compatibility of those products with IBM systems. Please refer to the applicable warranty and service terms provided by the respective vendors.
For existing IBM hardware options that can be used by the ThinkPad 310 family, please refer to the latest Options By IBM (OBI) catalog and Web site, as well as to the IBM sales configurator.
DIMM CARD SOCKET
Accepts standard EDO SO DIMM (3.3V) socket
Accepts the following previously announced IBM
DIMM cards for AP Japan and EMEA:
|
IBM ThinkPad 16MB memory module |
EDO 60ns |
11J8636 |
|
BM ThinkPad 32MB memory module |
EDO 60ns |
11J8637 |
|
AC adapter, 45W 3 prong without power cord |
11J8699 |
|
AC adapter, 45W 3 prong with US power cord |
11J8702 |
|
IBM ThinkPad 310 20X-8X CD-ROM Upgrade Kit |
05K8867 |
|
IBM ThinkPad 310 3.2GB HDD Upgrade Kit |
05K8864 |
OTHER OPTIONS AVAILABLE:
|
IBM ThinkPad 310 3500m AH/10.8V NiMH battery pack |
11J8639 |
|
IBM ThinkPad 310 10X CD-ROM kit w/ext FDD/cable |
11J8676 |
|
IBM ThinkPad 310 2.1GB HDD |
11J8643 |
IBM THINKPAD 310E/310ED:
The dimensions and weights for IBM THINKPAD 310E/310ED:
|
System unit size |
298(l) x 227(w) x 50(h) mm |
|
System unit weight |
3.1 kg (w battery) |
|
Carton box size |
393(l) x 236(w) x 326(h) mm |
|
Total carton weight |
7.5kg (CD W/o Modem) add 0.5Kg w/Modem |
|
Palletize |
200(l) x 1000(w) x 1000(h) mm |
|
Palleting |
12 boxes per layer, and 3 layers |
|
Box per pallet |
36 boxes per palette |
|
Total weight |
270 kg, approximate |
PC Company education courses will be updated to include IBM ThinkPad 310E/310ED systems.
ADMINISTRATIVE INFORMATION
ORDERING INFORMATION: Orders should be entered via PartnerLink, EDI, or faxed to 1-800-426-9732.
CUSTOMER SET-UP:
The IBM ThinkPad 310E/310ED System Units are Customer Set-up.
All options / accessories are designed to be customer installable except the CD-ROM which is dealer-service upgradeable.
SERVICE PUBLICATIONS: One copy of the ThinkPad Hardware Maintenance Manual Volume 3 will be sent to Authorized Dealers and Authorized remarketers. This manual should be retained for use by service representatives.
PARTS:
IBM THINKPAD 310E/310ED
SERVICE PARTS: The following recommended spare parts inventory for the announced product(s) may be ordered from the IBM National Parts Center. The Service Parts Stocking Guide is intended to assist in planning Service Parts Stocking Requirements. The quantity field represents recommended parts stocking for each 1000 units.
SERVICE PARTS PRICE/WARRANTY HANDLING SCHEDULE
NOTE: * denotes parts that have been previously priced.
|
Part Number |
Part Name Description |
Exchange Handling |
|
05K9338 FRU |
12.1" TFT LCD |
RETURN |
|
05K2647 FRU |
12.1" TFT LCD FPC cable |
SCRAP |
|
05K4864 FRU |
12.1" TFT LCD cover (w/ right hinge) |
SCRAP |
|
05K4863 FRU |
12.1" TFT LCD bezel |
SCRAP |
|
12J0492 FRU |
12.1" DSTN LCD |
RETURN |
|
12J0493 FRU |
12.1" DSTN LCD FPC cable |
SCRAP |
|
12J0494 FRU |
12.1" DSTN LCD bezel |
SCRAP |
|
05K4861 FRU |
12.1" DSTN LCD cover (w/right hunge) |
SCRAP |
|
11J8652 FRU |
LCD hinge (R) |
SCRAP |
|
12J0527 FRU |
LCD hinge (L) |
SCRAP |
|
11J8589 FRU |
LCD inverter (DSTN/TFT) |
SCRAP |
|
05K4865 FRU |
Upper base |
SCRAP |
|
05K4866 FRU |
Lower base |
SCRAP |
|
05K4655 FRU |
Chassis |
SCRAP |
|
05K4604 FRU |
Thermal plate (for P55C MMX CPU) |
SCRAP |
|
05K4867 FRU |
I/O door |
SCRAP |
|
05K4868 FRU |
Battery pack door |
SCRAP |
|
05K4869 FRU |
Hard disk drive door |
SCRAP |
|
12J0532 FRU |
DIMM door (with screw) |
SCRAP |
|
05K4870 FRU |
Hinge cover (L) |
SCRAP |
|
05K4871 FRU |
Hinge cover (R) |
SCRAP |
|
11J8620 FRU |
TrackPoint rubber cap |
SCRAP |
|
10L0870 FRU |
Intel P55C-166 SPGA CPU |
RETURN |
|
05K4605 FRU |
Fan |
SCRAP |
|
11J8591 FRU |
Backup battery |
SCRAP |
|
11J8634 FRU |
PCMCIA slots assembly |
SCRAP |
|
11J8602 FRU |
DIMM 16MB EDO 3.3V 60ns |
RETURN |
|
11J8603 FRU |
DIMM 32MB EDO 3.3V 60ns |
RETURN |
|
10L0892 FRU |
System board |
RETURN |
|
11J8582 FRU |
Charger board |
SCRAP |
|
11J8586 FRU |
Keyboard connector board |
SCRAP |
|
11J8584 FRU |
Audio connector board |
SCRAP |
|
11J8585 FRU |
Audio connector board FPC cable |
SCRAP |
|
11J8587 FRU |
TrackPoint board |
SCRAP |
|
12J0497 FRU |
TrackPoint board FPC cable |
SCRAP |
|
11J8588 FRU |
Battery connector board |
SCRAP |
|
05K8881 FRU |
HDD module, 2.1GB |
RETURN |
|
05K8882 FRU |
HDD module, 3.0GB |
RETURN |
|
11J8583 FRU |
HDD connector board |
SCRAP |
|
11J8568 FRU |
HDD upper cover plate |
SCRAP |
|
12J0512 FRU |
HDD lower cover plate (for 12.7mm height HDD) |
SCRAP |
|
05K8865 FRU |
Internal CD-ROM module |
RETURN |
|
05K2649 FRU |
CD-ROM drive FPC cable |
SCRAP |
|
05K4878 FRU |
CD-ROM drive bracket |
SCRAP |
|
05K4879 FRU |
CD-ROM drive bezel |
SCRAP |
|
11J8570 FRU |
Internal diskette drive module |
RETURN |
|
12J0522 FRU |
Diskette drive FPC cable |
SCRAP |
|
12J0520 FRU |
Diskette drive bracket |
SCRAP |
|
05K4880 FRU |
Diskette drive bezel |
SCRAP |
|
05K8827 FRU |
External diskette drive module |
RETURN |
|
11J8629 FRU |
External FDD cable |
SCRAP |
|
12J0538 FRU |
AC adapter 45W (2 PIN, for JP) |
RETURN |
|
12J0539 FRU |
AC adapter 45W (3 PIN) |
RETURN |
|
11J8604 FRU |
Battery pack (NiMH) |
RETURN if DOA |
|
12J0515 FRU |
Misc. Parts Pack #1 |
SCRAP |
|
12J0516 FRU |
Misc. Parts Pack #2 |
SCRAP |
|
12J0517 FRU |
Misc. Parts Pack #3 |
SCRAP |
|
05K4881 |
FRU Mylar Pack |
SCRAP |
|
11J8580 |
FRU Screw Pack |
SCRAP |
|
11J8608 |
FRU Keyboard (Japan) |
SCRAP |
|
11J8606 FRU |
Keyboard (US) |
SCRAP |
|
11J8609 FRU |
Keyboard (German) |
SCRAP |
|
12J0502 FRU |
Keyboard (Poland) |
SCRAP |
|
12J0504 FRU |
Keyboard (Slovakia) |
SCRAP |
|
11J8622 FRU |
Keyboard (Portugal) |
SCRAP |
|
11J8612 FRU |
Keyboard (Netherland) |
SCRAP |
|
12J0506 FRU |
Keyboard (Hungary) |
SCRAP |
|
11J8610 FRU |
Keyboard (France) |
SCRAP |
|
11J8611 FRU |
Keyboard (Italy) |
SCRAP |
|
12J0507 FRU |
Keyboard (Czech) |
SCRAP |
|
12J0503 FRU |
Keyboard (Russia) |
SCRAP |
|
11J8614 FRU |
Keyboard (Spain) |
SCRAP |
|
11J8607 FRU |
Keyboard (U.K.) |
SCRAP |
|
02K4322 FRU |
Keyboard (Denmark) |
SCRAP |
|
02K4323 FRU |
Keyboard (Norway) |
SCRAP |
|
02K4324 FRU |
Keyboard (Sweden/Finland) |
SCRAP |
|
02K4325 FRU |
Keyboard (Swiss) |
SCRAP |
|
02K4326 FRU |
Keyboard (Belgium) |
SCRAP |
|
05K9356 FRU |
11.3" LCD Unit TFT |
SCRAP |
|
05K5231 FRU |
11.3" Cover Asm TFT (No Paint) |
SCRAP |
TOOLS AND TEST EQUIPMENT: No unique tools or test equipment are required.
SERVICE SUPPORT: Service Support for end user customers will be provided by the IBM PC HelpCenter at 1-800-772-2227 in the U.S.A. Dealers are requested to call 1-800-426-7763 for Service support in the U.S.A.
TERMS AND CONDITIONS
LICENSING: IBM programs are licensed under the terms and conditions of the IBM License Agreements that ship with the system. Non-IBM Programs are available from IBM under the terms provided by the program supplier.
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Search Keywords |
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Hint Category |
General Information | |
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Date Created |
19-01-98 | |
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Last Updated |
28-08-98 | |
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Revision Date |
18-08-99 | |
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Brand |
IBM ThinkPad | |
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Product Family |
ThinkPad 310 | |
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Machine Type |
2600 | |
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Model |
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TypeModel |
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Retain Tip (if applicable) |
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Reverse Doclinks |