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Document ID: PMYS-3MLJPK

Aptiva - No sound in some Encarta 96 video clips

Applicable to: Canada, United States

Symptom:
Some users of the Encarta 96 have found that MPEG video clips have no sound on some 2176-xxx models. One such example is that the"earthquake" movie on both a C33 and C73 was quiet. It makes sound on other systems.

Solution:
Temporary Solution: None

Permanent Solution: The user should obtain the latest version of Encarta 96 commercially.

Search Keywords

Hint Category

Entertainment Software, Audio

Date Created

06-10-97

Last Updated

17-12-98

Revision Date

17-12-99

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2176

Model

C33; C73

TypeModel

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