TP 755CE/CSE/CV/CX - General Checkout

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Service Hints & Tips

Document ID: GSMH-3BKL8H

TP 755CE/CSE/CV/CX - General Checkout

Applicable to: World-Wide

General Checkout:
Use the following procedure as a guide for computer problems.

Note:
The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards or modified options can give false errors and invalid system responses.

1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to recreate the failure by running the diagnostic test or by repeating the same operation.

Note:
To run the diagnostics, refer to "How to Run the Diagnostics".

3. Use the following table with the verified symptom to determine which page to go to. Search the symptoms column and find the description that best matches your symptom; then go to the page shown in the "Go to" column.

Symptom

Go to

Power failure. (The power indicator does not go on or stay on.)

"Power Systems Checkout".

POST does not complete. No beeps or error codes are indicated.

"Symptom-to-FRU Index", and then use the No Beep Symptoms table.

POST beeps, but no error codes are displayed.

"Symptom-to-FRU Index", and then use the Beep Symptoms table.

POST detected an error and displayed numeric error codes.

"Symptom-to-FRU Index", and then use the Numeric Error Codes table.

The diagnostic test detected an error and displayed an FRU code.

"FRU Codes".

The configuration is not the same as the installed devices.

"Checking the Installed Devices List" on.

Other symptoms (such as LCD display problems).

"Symptom-to-FRU Index", and then use the other symptoms table.

Symptoms cannot be recreated (intermittent problems).

Use the customer reported symptoms and go to "Symptom-to-FRU Index" on.

Search Keywords

Hint Category

Hardware Maintenance Information

Date Created

19-11-96

Last Updated

19-08-98

Revision Date

18-08-99

Brand

IBM ThinkPad

Product Family

ThinkPad 755CE/CSE, ThinkPad 755CX, ThinkPad 755CV

Machine Type

9545

Model

Various

TypeModel

Retain Tip (if applicable)

N/A

Reverse Doclinks
and Admin Purposes

Symptom	Go to
Power failure. (The power indicator does not go on or stay on.)	"Power Systems Checkout".
POST does not complete. No beeps or error codes are indicated.	"Symptom-to-FRU Index", and then use the No Beep Symptoms table.
POST beeps, but no error codes are displayed.	"Symptom-to-FRU Index", and then use the Beep Symptoms table.
POST detected an error and displayed numeric error codes.	"Symptom-to-FRU Index", and then use the Numeric Error Codes table.
The diagnostic test detected an error and displayed an FRU code.	"FRU Codes".
The configuration is not the same as the installed devices.	"Checking the Installed Devices List" on.
Other symptoms (such as LCD display problems).	"Symptom-to-FRU Index", and then use the other symptoms table.
Symptoms cannot be recreated (intermittent problems).	Use the customer reported symptoms and go to "Symptom-to-FRU Index" on.

	Search Keywords
	Hint Category	Hardware Maintenance Information
	Date Created	19-11-96
	Last Updated	19-08-98
	Revision Date	18-08-99
	Brand	IBM ThinkPad
	Product Family	ThinkPad 755CE/CSE, ThinkPad 755CX, ThinkPad 755CV
	Machine Type	9545
	Model	Various
	TypeModel
	Retain Tip (if applicable)	N/A
	Reverse Doclinks and Admin Purposes