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Service Hints & Tips

Document ID: MCGN-3LQJPX

IBM PC - Problems printing from DOS window in Windows 95

Applicable to: World-Wide

SYMPTOM:
When printing text files larger than 5kb in size from a DOS window in Windows 95 (e.g. COPY FILE.TXT LPT1), the command results in application shutdowns, exception errors, or system hangs.

PROBLEM ISOLATION AIDS:
This tip applies to Commercial Desktop Systems equipped with Universal Serial Bus (USB) ports and preloaded with Windows 95.

FIX:
The printing error can be corrected by using the ".DOS" extension in the DOS window (e.g. COPY FILE.TXT LPT1.DOS) each time a file is printed, or by the following steps:

1. Remove USB support via the "Add/Remove Programs" in Control Panel.

2. Enable the "Print directly to the printer" option through the following steps in Windows 95:

-Double click on "My Computer" icon.
-Double click on the "Printers" icon.
-Right click on the installed printer's icon.
-Click on "Properties".
-Click on the "Details" tab.
-Click on "Spool Settings."
-Click on the "Print directly to the printer" radio button.

Windows and Windows 95 are trademarks of Microsoft Corporation.


SAS KEYWORDS:
PSY2 PSY2ERR PSY2OPER PSVP
PSVPERR PSVPOPER D/T6272 D/T6282
D/T6577 D/T6587 D/T6588 D/T6888
D/T6899 D/T6562 D/T6592 68911
USB UNCLASSIFIED


Search Keywords

Windows 95, USB, Printer

Hint Category

Retain, Printers, Windows 95

Date Created

08-09-97

Last Updated

11-01-99

Revision Date

08-01-2000

Brand

IBM PC

Product Family

PC 300GL, PC 300XL, PC 300PL, PC 330, PC 350

Machine Type

6272, 6282, 6588, 6562, 6592, 6577, 6587

Model

all

TypeModel

Retain Tip (if applicable)

H16903

Reverse Doclinks
and Admin Purposes

USA=A, EMA=A, AFE=A, Owning B.U.: USA