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Document ID: GSMH-3DHJV4 |
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IBM ValuePoint - Communication adapters fail on 6384
Applicable to: World-Wide
Symptom:
AN IBM OR OEM TOKEN RING, 3270, 5250 OR ETHERNET ADAPTER MAY FAIL TO INITIALIZE AND CONNECT WITH THE HOST ON A 6384 PS/VALUEPOINT SYSTEM. THIS FAILURE IS CAUSED BY A CONFLICT BETWEEN THE COMMUNICATIONS ADAPTER AND THE VIDEO INTERRUPT SIGNAL.
Symptoms May Include:
- COMMUNICATIONS ADAPTER FAILS TO INITIALIZE AND CONNECT TO THE HOST
- SYSTEM WILL PASS POST AND HALT WITH CURSOR BLINKING IN THE UPPER LEFT CORNER OF THE DISPLAY.
Problem Isolation Aids:
DIAGNOSTICS FOR THE COMMUNICATION ADAPTER WITHOUT ERRORS. SYSTEM DIAGNOSTICS MAY PASS WITHOUT ERROR.
Fix:
ON 6384 MODEL 325T (C0X, C2X OR C4X), LOCATE JUMPER POSITION *J16, IF PRESENT. MOVE THE J16 JUMPER FROM PINS 1-2 TO 2-3.
*J16 IS LOCATED DIRECTLY TO THE REAR OF THE PARALLEL PORT J5. IF THE J16 JUMPER POSITION IS NOT PRESENT, THE BOARD IS AT AN EC LEVEL THAT IS NOT AFFECTED BY THE "SYMPTOM" INFORMATION CONTAINED IN THIS TIP. UTILIZE NORMAL PROBLEM DETERMINATION PROCEDURES TO ISOLATE THE FAILING FRU.
ON 6384 MODEL 425SX (F0X, F2X OR F4X), LOCATE JUMPER POSITION **JP17. REMOVE THE JP17 JUMPER FROM ONE OF THE TWO PINS.
** JP17 IS LOCATED ON THE LEFT SIDE OF THE RISER CONNECTOR, AND TO THE LEFT OF THE SECOND PLUGGABLE MODULE. THE MODULES AND RISER CONNECTOR ARE PICTURED IN THE "SYSTEM BOARD LAYOUTS" SECTION OF THE 6384 HMS/R.
ON 6384 MODEL 433DX (M0X, M4X OR M5X) AND 466DX2 (W52 AND W53), LOCATE JUMPER POSITION ***JP305. REMOVE THE JP305 JUMPER FROM ONE OF THE TWO PINS.
***THE LOCATION OF JP305 CAN BE FOUND IN THE "SYSTEM BOARD LAYOUTS" SECTION OF THE 6384 HMS/R.
IF THE ABOVE PROCEDURES DO NOT RESOLVE THE FAILING CONDITION, UTILIZE NORMAL PROBLEM DETERMINATION PROCEDURES TO ISOLATE THE FAILING FRU.
SAS KEYWORDS:
PSVP PSY2 PSY2BRD PSY2ADPT
PSY2COMM VALUE POINT VALUEPOINT PSVPADPT
PSVPBRD PSVPCOMM
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Search Keywords |
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Hint Category |
5250 Emulation, 3270 Emulation, Networking, Retain | |
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Date Created |
20-01-97 | |
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Last Updated |
24-11-98 | |
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Revision Date |
19-11-99 | |
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Brand |
IBM PC | |
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Product Family |
ValuePoint | |
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Machine Type |
6384 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H101998 | |
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Reverse Doclinks |