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3.373 bytes |
Service Hints & Tips |
Document ID: JBAR-3QJNU6 |
IBM IntelliStation M Pro (Type 6898) - Windows NT 4.0 install halts
Applicable to: World-Wide
SYMPTOM:
During the installation of retail Windows NT 4.0, or reinstalling Windows NT 4.0 from the supplied CD-ROM (marked "For Distribution Only with a New PC") the installation halts after Mass Storage Device Detection with the following, or similar message:
"Windows NT Setup did not detect any mass storage devices in your system. The installation is halted. Press F3 to exit"
PROBLEM ISOLATION AIDS:
This tip applies to the IBM IntelliStation M Pro Machine Type 6898, equipped with SCSI hardfiles.
The halted installation results from the absence of Adaptec 7800 SCSI device drivers on both the retail and IBM supplied Windows NT 4.0 installation CD-ROM
FIX:
After inserting the second Windows NT installation diskette, the Setup program prompts the user that it is about to begin Mass Storage Device Detection.
At this point, the user must press "S" to skip detection. Press <Enter> when "Other (Requires disk provided by hardware manufacturer)" is highlighted in the dialog box and insert the Adaptec 7800 Family Manager Set diskette that is provided with the system.
The Adaptec SCSI driver diskette can be created from the Ready-To-Configure (RTC) CD-ROM included with the system. The required diskette is created by building the "Adaptec 7800 Family Manager Set" disk via the Diskette Factory utility on the RTC.
In the event the CD-ROM drive is inaccessible on the target system, in most instances, the RTC can be taken to a system with an operating CD-ROM drive and the Adaptec driver disk created there. Running IBMSETUP.EXE on the RTC will start the utility to run the Diskette Factory. After the installation is complete, the user may be required to download and reinstall Windows NT Service Pack 3.
Windows NT 4.0 Service Pack 3 can be downloaded from the Microsoft Internet site at the following URL:
http://www.microsoft.com/ntworkstation/
Windows and Windows NT are trademarks of Microsoft Corporation.
SAS KEYWORDS:
PSY2 PSY2FDSK PSY2OPER PSVP
PSVPFDSK PSVPOPER D/T6898 6898
WINNT NT40 UNCLASSIFIED
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Search Keywords |
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Hint Category |
Retain, Windows NT | |
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Date Created |
08-01-98 | |
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Last Updated |
15-05-98 | |
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Revision Date |
15-05-99 | |
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Brand |
IBM IntelliStation | |
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Product Family |
M Pro | |
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Machine Type |
6898 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H162332 | |
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Reverse Doclinks |