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Service Hints & Tips

Document ID: MCGN-3XJRTA

Netfinity 7000 - ServerGuide CD#1 hangs system at boot

Applicable to: World-Wide

Source: RETAIN tip H164431

SYMPTOM:
The System hangs while booting from HardwareGuide CD#1 contained in ServerGuide version 4.0.4 or earlier, with an "hourglass icon" on the HardwareGuide's Logo screen.

PROBLEM ISOLATION AIDS:
- The System is a Netfinity 7000 server Type 8651 Model RH0, RM0, TH0 or TM0.

- The System hangs on the HardwareGuide's Logo screen with an "hourglass icon".

FIX:
This will be fixed in the future version of ServerGuide.

WORKAROUND:
Use the Netfinity 7000 System CD P/N 4227072 that ships with the server to configure the RAID subsystem.

SAS KEYWORDS:
PSY2, NETFINITY, 7000, D/T 8651, RH0, RM0, TH0, TM0, SERVERGUIDE, HARDWAREGUIDE, 4.0.4, HANG, LOGO, UNCLASSIFIED, RAID, CONFIGURE, 4227072, PSY2HANG, H164431

Search Keywords

Hint Category

CD-ROM Drives, Lock-up/Hang, Retain, ServerGuide

Date Created

20-08-98

Last Updated

17-02-99

Revision Date

17-02-2000

Brand

IBM PC Server

Product Family

Netfinity 7000

Machine Type

8651

Model

RH0; RM0; TH0; TM0

TypeModel

Retain Tip (if applicable)

H164431

Reverse Doclinks
and Admin Purposes

Date last altered: A98/08/20